Club Shop.

Discussion in 'Bulletin Board' started by pontyrich, Aug 11, 2017.

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  1. pon

    pontyrich Well-Known Member

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    Just been to club shop to collect my season ticket,thought I'd treat mi sen to a couple of new shirts(both away white and blue un's) Didn't have either in XL,said new orders were coming end of Sept/Oct. Jesus, first home game of season and no XL shirts left? That club shop is a joke!!!
     
    pontyrich, Aug 11, 2017
    #1
  2. bar

    barnsleyphil Member

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    Still no fixture cards or posters they said should be arriving end of the month
     
    barnsleyphil, Aug 11, 2017
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  3. Redstar

    Redstar Well-Known Member

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    The club once went into admin because it carried too much stock, do you want that to happen again?
     
    Redstar, Aug 11, 2017
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  4. tyr

    tyrone1 Banned Idiot

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    U23 fixtures didn't come out till this week
     
    tyrone1, Aug 11, 2017
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  5. pon

    pontyrich Well-Known Member

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    They went into admin coz they carried too much stock? What a load of ballox!!
     
    pontyrich, Aug 11, 2017
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  6. BarnsleyBomber

    BarnsleyBomber Well-Known Member

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    They are toss. Rang 12 times in 2 days never answer. Ordered shirt and delivery to derbyshire as on holiday here. They have sent to north wales its been stuck in chester 2 days. No attempt to delivery here or my house nr rhyl. 5 quid postage for this priveledge
     
    BarnsleyBomber, Aug 11, 2017
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  7. Con

    Conan Troutman Well-Known Member

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    Can people stop wanting BFC to do stuff that other club's manage to do without a second thought. Honestly.

    Due to a dry spring/summer there has been a poor crop of both blue and white nylon so that might explain it.
     
    Conan Troutman, Aug 11, 2017
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  8. and

    andy67 Active Member

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    Fixture cards and posters at club shop today when i went down on a table next to the entrance to the box office shutter which was closed.
     
    andy67, Aug 11, 2017
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  9. pompey_red

    pompey_red Well-Known Member

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    Give over!
     
    pompey_red, Aug 11, 2017
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  10. pon

    pontyrich Well-Known Member

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    It's the simple things they can't get right though.God knows how many fans go during the season to buy a shirt and end up leaving because they haven't got any left or the right sizes.Nearly £100 I would've spent on 2 shirts today,Wouldn't mind if it was late in the season but to run out of shirts in August is an absolute joke!
     
    pontyrich, Aug 11, 2017
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  11. Gordon Owen

    Gordon Owen Well-Known Member

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    He he
     
    Gordon Owen, Aug 11, 2017
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  12. Con

    Conan Troutman Well-Known Member

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    We've had the same problems with the shop under the Don, Mansford, Brown and now Gauthier. There's been one constant throughout though.
     
    Conan Troutman, Aug 11, 2017
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  13. JamDrop

    JamDrop Well-Known Member

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    The shop's been crap?
     
    JamDrop, Aug 11, 2017
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  14. Spooky

    Spooky Well-Known Member

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    While we're on with the club.

    I've been trying to book for a meal and to sit in a box for the Leeds game. Something like £90 a head and wanting to do it for my Dad's birthday. I've emailed the commercial inbox (where they tell you to on the site). No response. Filled out the enquiry form on the site and got no response. Tweeted the club and got no response. In the job that i'm in, it's not all that easy to ring up and enquire during working hours. Anyone have any suggestions?

    But yet again, piss poor that that i've had no response on 3 different channels. Could be £270 down the drain for them.
     
    Spooky, Aug 11, 2017
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  15. Con

    Conan Troutman Well-Known Member

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    Take your custom where it's wanted.
     
    Conan Troutman, Aug 11, 2017
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  16. Con

    Conan Troutman Well-Known Member

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    Two constants.
     
    Conan Troutman, Aug 11, 2017
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  17. YTB

    YTBFC Guest

    hospitality@barnsleyfc.co.uk

    01226 211182

    I fail to believe you've had no response. I work in the same office and trust me, no calls or emails are ignored.

    PM me your details and I will personally pass this on to the commercial team. Cheers.
     
    YTBFC, Aug 11, 2017
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  18. YTB

    YTBFC Guest

    I can't say anything regards the kits because I honestly haven't a clue.

    And the fixture cards and posters arrived today. We delayed both because this summer it was decided that any fixture changes would be resolved very early. Something fans have cried out for. So we had to wait until they'd been set in stone. Ideally they'd have been ready last week but it wasn't to be.

    You have my apologies on behalf of the club for any issues. We try our best.
     
    YTBFC, Aug 11, 2017
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  19. Fai

    Fair_weather New Member

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    Hammill doesn't deliver everybody's shirts personally y'know. Not heard of BFCmail before.
     
    Fair_weather, Aug 11, 2017
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  20. Spooky

    Spooky Well-Known Member

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    IMG_2261.jpg IMG_2263.JPG IMG_2265.JPG

    Having searched the website, it said to email the commercial address. See screenshots for emails and tweets which got no response. Also sent a query through the online form asking if the commercial address was the right route and got no reply.

    Forwarded the message onto hospitality address now. Thanks for your help.


     
    Spooky, Aug 12, 2017
    #20
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