iFollow Renewal - seems they don't want my money

Discussion in 'Bulletin Board' started by Prince of Risborough, Sep 17, 2017.

  1. Prince of Risborough

    Prince of Risborough Well-Known Member

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    I'm a long-time subscriber to Player or whatever else it has been called (over ten years I think). I note that my subscription cannot be automatically renewed now that we call it iFollow so I have just tried to set up a new payment, even though it has gone up by £8 on last season's price.

    Can I do it? Can I hell!!! What is the MATTER with this pathetic new system that we have got ourselves lumbered with? It will not accept my card/address details. I tried giving them a different card - no joy.

    So.....what to do? Nothing I suppose. I shall miss the video highlights and match playbacks. I wonder how many other long-term subscribers they are losing?
     
  2. JamDrop

    JamDrop Well-Known Member

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    The price has gone up?! For over 50x less content? (No access to all the other clubs now, whether anyone who subscribed cared or not isn't the point, it's far, far less content offered now than before*). Mine's due for renewal in a week or so, might need to have a think...

    *I don't mean content offered by BFC, I know we have got better, I mean that they used to give access to almost every EFL club's content, now it is limited to one club only.
     
  3. Prince of Risborough

    Prince of Risborough Well-Known Member

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    It was £37.99. They now want £45. I only know that my subscription has run out because I cannot access anything today (highlights I mean - oddly enough though, I can get the interviews).

    I WANT to renew but the system will not let me. I wonder how many others are in the same boat?
     
  4. churtonred

    churtonred Well-Known Member

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    I'm dreading a renewal or problem cropping up with it. This forum plus ifollow are my link to the club. It seems that ifollow is an utter shambles from what I read and what interaction I've had with it so far has been less than impressive.
     
  5. Prince of Risborough

    Prince of Risborough Well-Known Member

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    Well I've had nothing but praise for the system over the years. It's a Godsend for people living away (like you and I) but this current incarnation is a total shambles.

    If the club cannot sort it out they will lose all of their subscribers I reckon.
     
  6. Marc

    Marc Administrator Staff Member Admin

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    It's $hite. I've cancelled it. I was a big supporter of Barnsley Player as well. Shame. Moneyball will sort it.
     
  7. Con

    Connor Well-Known Member

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    Glad I never signed up for it , good idea if it worked correctly
     
  8. 55&counting

    55&counting Well-Known Member

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    I've emailed them ( typically can't speak to anyone) when I've had problems and they've been helpful. My card Expired the other day and I just submitted details of my new card and all was fine again. I have found it frustrating however. Persevere and keep,patient Prince.
     
  9. Jam

    Jamo Well-Known Member

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    I've tried signing in and resetting my password to no avail. Unsubscribed.
     

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