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Discussion in 'Bulletin Board' started by Gally, Dec 30, 2017.

  1. Gally

    Gally Administrator Staff Member Admin

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    Still waiting for an actual reply to my email. Sent another email this week asking for a reply. What a crap company to deal with!
     
  2. Sup

    SuperTyke Well-Known Member

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    I had the same at the beginning of the season. Got to the point where I was sending emails every week asking for any kind of reply until I eventually gave up. Apparently everything is either the clubs fault or Matt's fault. Nothing is the fault of them
     
  3. Gally

    Gally Administrator Staff Member Admin

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    Yeah from what I understand the reason they mentioned for the lack of commentary is far from the full story. In fact, the option they gave all the clubs was completely ridiculous and cost a fortune and 60 of the clubs didn't take them up on the crazy solution. Maybe I will script a daily email to them then.
     
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  4. Gally

    Gally Administrator Staff Member Admin

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    Have emailed the media team at the club to see if they have alternative contacts. It's pretty poor customer service. I assume fans at other clubs are having the same issues. Will speak with the FSF to ask them to raise it.
     
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  5. New

    New Tyke Member

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    Is today's game on iFollow?
     
  6. Gally

    Gally Administrator Staff Member Admin

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    Yes the video is working for me.
     
  7. Gally

    Gally Administrator Staff Member Admin

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    You have a PM
     
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  8. Nog

    Nogger Active Member

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    Not working for me. The Watch Live option isn't showing.
     
  9. Gally

    Gally Administrator Staff Member Admin

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    17 days to get a meaningful reply and it took an email from our Club's media department to prompt that (Thanks guys!). Supposedly, my refund has been processed.
     

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