Screwfix

Discussion in 'Bulletin Board' started by Stahlrost, Apr 4, 2018.

  1. Sta

    Stahlrost Well-Known Member

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    Following on from my thread "Booking.com", about an email containing advice about what to do if I didn't get the email, I've now had a text from Screwfix. It said they've been trying to deliver a package today but they can't find my address.

    In the text there's a link to tracking information about the delivery. When I click on the link, it confirms that the package has not been delivered because they can't find my address. It also says they've left a card at the address which they couldn't find, telling me what to do next.

    I'm looking forward to Burgundy Red explaining that one...
     
  2. Burgundy Red

    Burgundy Red Well-Known Member

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    Our offices are closed at the moment. Opening hours are 9am to 5pm Monday to Friday, except when we can’t be bothered.
     
    skegby tyke and Stahlrost like this.
  3. Sta

    Stahlrost Well-Known Member

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    I'll not bother asking again then. You've been a big help.
     
  4. Burgundy Red

    Burgundy Red Well-Known Member

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    Customer service ain’t what it used to be.
     
  5. Sta

    Stahlrost Well-Known Member

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    It certainly isn't at Screwfix or Booking.com
     

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