Bought Wrong Tickets Online

Discussion in 'Bulletin Board' started by W1zz, Mar 11, 2019.

  1. W1z

    W1zz Well-Known Member

    Joined:
    Feb 5, 2008
    Messages:
    4,155
    Likes Received:
    315
    Trophy Points:
    83
    Gender:
    Male
    Location:
    Barnsley
    Style:
    Barnsley (full width)
    Young lad asked me to get his and a couple of mates tickets for tomorrow. They’ve all just turned 18. I’ve mistakenly bought the Young Adult 19-21 tickets at £16 each rather than the Under 19 tickets at £10 each. Can’t see any way to cancel or change this. Anyone else done the same and managed to get them sorted, or have I just burnt £18?
     
  2. Hooky feller

    Hooky feller Well-Known Member

    Joined:
    Jul 11, 2016
    Messages:
    15,118
    Likes Received:
    17,200
    Trophy Points:
    113
    Occupation:
    Retired, full time grandad.
    Location:
    Mapp.
    Style:
    Barnsley (full width)
     
  3. Hooky feller

    Hooky feller Well-Known Member

    Joined:
    Jul 11, 2016
    Messages:
    15,118
    Likes Received:
    17,200
    Trophy Points:
    113
    Occupation:
    Retired, full time grandad.
    Location:
    Mapp.
    Style:
    Barnsley (full width)
    Ring club shop in the morning. Pretty sure they’ll sort you out.
     
  4. W1z

    W1zz Well-Known Member

    Joined:
    Feb 5, 2008
    Messages:
    4,155
    Likes Received:
    315
    Trophy Points:
    83
    Gender:
    Male
    Location:
    Barnsley
    Style:
    Barnsley (full width)
    Will do. Thanks.

    The Ticketmaster site offers no help. Seems to relate to concert tickets where they’ll only refund if the event is changed or cancelled. It mentions something about a 24hr cooling off period, but only if the event is over 14 days away.
     
  5. Che

    Chef Tyke Well-Known Member

    Joined:
    Jul 17, 2005
    Messages:
    18,488
    Likes Received:
    10,811
    Trophy Points:
    113
    Location:
    West Stand Bogs
    Home Page:
    Style:
    Barnsley
    Yep club have been great with me in the past with similar things
     
    W1zz likes this.
  6. Bak

    Baka Well-Known Member

    Joined:
    Feb 16, 2014
    Messages:
    5,622
    Likes Received:
    5,618
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    The club ARE truly amazing with stuff of that ilk.

    Someone I go with lost her Burton ticket after the postponement. She never told me until the day of the rearranged game.

    You can't get £10 U19 tickets at the gate, so I was looking at £18 to pay her in.

    The box office lady asked which seat it was, checked the database, and printed me a duplicate off for free! Stunning!
     
    Last edited: Mar 11, 2019
    W1zz, Chef Tyke and Metatarsal like this.
  7. Redstone

    Redstone Well-Known Member

    Joined:
    Sep 10, 2005
    Messages:
    15,510
    Likes Received:
    10,859
    Trophy Points:
    113
    Style:
    Barnsley Dark
    Can only echo the sentiments on this post, if you get in touch the staff down at the box office will sort it out. I've never had a problem with tickets that they haven't been able to fix, a great team they have.
     
  8. W1z

    W1zz Well-Known Member

    Joined:
    Feb 5, 2008
    Messages:
    4,155
    Likes Received:
    315
    Trophy Points:
    83
    Gender:
    Male
    Location:
    Barnsley
    Style:
    Barnsley (full width)
    Got it sorted. Card refunded and picking up new tickets this afternoon. Thanks for the replies.
     
    Baka and JamDrop like this.
  9. Durkar Red

    Durkar Red Well-Known Member

    Joined:
    Jul 19, 2005
    Messages:
    11,277
    Likes Received:
    7,095
    Trophy Points:
    113
    Occupation:
    Exorcist
    Location:
    err..durkar
    Home Page:
    Style:
    Barnsley (full width)
    It’s easily done I bought presale tickets for Saxon at the Apollo in October, unfortunately I’ve got them for the Apollo in London and not Manchester....lets hope we’re playing a London team that weekend
     
  10. thetykester

    thetykester Well-Known Member

    Joined:
    Mar 30, 2016
    Messages:
    10,462
    Likes Received:
    9,258
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Retired
    Location:
    T'Well
    Style:
    Barnsley (full width)
    TBH, the office staff are complete & utter...............Hero's :)
     

Share This Page