Season Ticket Incentives

Discussion in 'Bulletin Board' started by Abruzzo Red, Jun 17, 2020.

  1. YTB

    YTBFC Well-Known Member

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    If you have ticked all of the boxes which looks like this on eticketing, and still received nothing, then I would suggest you send me your details privately and I'll pass on to the box office for them to investigate the issue.

    News Delivery Preferences
    Get club news via:

    I would like to receive ticketing information from the club via the following methods: post

    I would like to receive ticketing information from the club via the following methods: SMS

    I would like to receive ticketing information from the club via the following methods: e-mail

    We would like to share your details with our third party partners. If you would like to receive event related information via post or e-mail please tick here.
     
  2. YTB

    YTBFC Well-Known Member

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    You don't have an 'opt out of ifollow codes' check-box buddy.

    More details on codes to follow today.

    I'm going to have to leave now, so apologies if I miss any questions. I hope I've helped someone in some way. Stay safe folks!
     
    On yer tyke likes this.
  3. The

    The Glimmer Twin Well-Known Member

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  4. The

    The Glimmer Twin Well-Known Member

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    I've ticked on
    I've one box ticked to receive emails - so I should have received an email right ?
     
  5. kir

    kirkhamtyke Well-Known Member

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    Me too. No communication whatsoever. I have checked my account and preferences are correctly set to receive ticketing information by e mail. Apart from purchase confirmations for season tickets and away matches, ive had nofhing else. I will be a bit miffed if i don't receive my ifollow code.
     
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  6. pon

    pontyender Well-Known Member

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    There's an assumption in life that everyone's email address is still current and accessible. When it changes it's impossible to remember and notify every organisation who you have given it to. This is more crucially illustrated with some of my relatives not receiving shielding instructions from the NHS. I have never received NHS communications via email in the past, so personally wouldn't think of updating it with them.
     
  7. tingleytyke

    tingleytyke Well-Known Member

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    Your Boris Johnson I claim my free ticket.
     
  8. Sim

    Simon De Montforte Well-Known Member

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    Same here. Not received anything about ST renewal or IFollow code but surely these shouldn't be flagged up as promotional material from the club.
     
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  9. The

    The Glimmer Twin Well-Known Member

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    Like I said I get the newsletters by email so should get ST info as well surely. Let's see if I follow codes come out today.
     
    Simon De Montforte likes this.
  10. YTB

    YTBFC Well-Known Member

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    Harsh.

    I've tried my best with limited knowledge on this.

    Sorry if I've failed to help anyone. :(
     
  11. RC_

    RC_tyke Well-Known Member

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    This can be an issue I agree but we’ve had a few messages about this now.


    http://barnsleyfc.org.uk/threads/official-site-have-we-got-your-details.291741/


    http://barnsleyfc.org.uk/threads/official-site-important-advice-on-updating-your-details.291758/
     
  12. Sparky

    Sparky Well-Known Member

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    Not with his hairstyle:D
     
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  13. Rat

    Rats Well-Known Member

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    When's refunds being sorted,I emailed club but they said they where waiting for confirmation s of fans not being admitted.
     
  14. Rat

    Rats Well-Known Member

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  15. HarpStaysSharp

    HarpStaysSharp Active Member

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    Sorry YT, but I and non of my family have received any e-mail, post or phone call. Checked on E-ticketing and email address, post address, telephone number all there and box's ticked for club marketing etc.
    No contact has been made from the club for anything. Should we e-mail club?
     
  16. tingleytyke

    tingleytyke Well-Known Member

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    See I was right, Boris tries his best with limited knowledge.

    Joking pal.
     
  17. tingleytyke

    tingleytyke Well-Known Member

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    The way it is in my household is me and the wife both have season tickets. If we don’t know if we will be watching football in oakwell and having to watch iPlayer I would need a refund for one of the tickets and it would be daft to buy 2 season tickets if the football was on iPlayer.

    Too many unknowns need sorting before I stump up.
     
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  18. Xer

    Xerxes Well-Known Member

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    I haven't been contacted despite having a season ticket for over thirty years. Neither have I received a reply to my e-mail to the club. The telephone number for bookings is not worth a toss, as it cuts out every time at 77 seconds. If they want a booking line it should be open, giving you the number in the queue etc. Very disappointed.
     
  19. Sam

    SambaTyke Well-Known Member

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    Two in our household have all the necessary communication options ticked and haven't received anything yet. Checked junk folder and everything. Email address hasn't changed in years so it can't be that.
     
  20. Marlon

    Marlon Well-Known Member

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    Cutting out may be your mobile phone line provider , try a landline mine worked fine .
     

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