Contacting the Club

Discussion in 'Bulletin Board' started by tykesrus, Jun 19, 2020.

  1. tykesrus

    tykesrus Active Member

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    Hi People ,
    Has anyone got a contact e-mail / phone number for the club that works , im trying to discuss my renewal & refund options ??

    These dont work :-
    If you require more information, please call or email 01226 211 183 | Memberships@barnsleyfc.co.uk. These accounts are live and will be manned during regular office hours, Monday to Friday 9am-5pm.
     
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  2. Tar

    TarnDarnSarf New Member

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  3. YTB

    YTBFC Well-Known Member

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    There is a global pandemic my friend. Due to social distancing rules and the furlough scheme etc, Barnsley FC is operating a skeleton staffing level right now and has been for months. That means that if the staff who are working, are on the phone, you won't get through. Similarly, due to staffing levels owing to COVID-19, not every email will be responded to instantaneously.

    I understand the frustrations, but it's just the way it is right now unfortunately.

    When the EFL decided in their infinite wisdom to roll out codes three days before matches restarted, that has made life very difficult for everyone.

    If I can help you in any way, drop me a message on here and I'll give it my best shot.
     
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  4. tykesrus

    tykesrus Active Member

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    Thanks ,Just sent an email to that address see if i get owt back.
    A bit p****d off at the mo , had nothing at all from the club regarding renewal etc. :mad:
     
  5. YTB

    YTBFC Well-Known Member

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    It's not right that you've received nothing. That shouldn't be the case, and once this code craziness clears, I'm sure the issues will be investigated properly.
     
  6. RedKen-dal

    RedKen-dal Well-Known Member

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    boxoffice@barnsleyfc.co.uk did it for me got back within a couple of hours.
     
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  7. granty the red

    granty the red Well-Known Member

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    I’ve still not had my code for ifollow and not received owt abart renewals.. Got a few hours to receive my code
     
  8. MarioKempes

    MarioKempes Well-Known Member

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    Have you checked your spam folder?
     
  9. granty the red

    granty the red Well-Known Member

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    Ye checked it mate. Not sure why I’ve not got it.
     

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