Before the start of the season I bought an all-electric car, which means that, as I travel from Northampton, I need to recharge my battery in Barnsley in order to be able to get back home. This can take up to 6 hours depending on the rating of the charger. On match days, with the closure of the Market Gate car park, there is only one public charging point in Barnsley, which is in the Gateway Plaza car park. The charger is more often than not occupied when I get there. There is a second charging unit, but this has been out of use for nine months. In August I wrote to the Chief Exec of Barnsley Metropolitan Borough Council asking if more charging units could be installed. At the same time, I wrote to Dane Murphy asking if charging points could be installed at the ground. After a few weeks I got a response from BMBC’s Customer Feedback and Improvement Team stating how committed the council was to renewable energy and that by 2025 10% of the car parking places in the town will have chargers. I did not get a response from Dane Murphy. In November I wrote to Dane Murphy expressing my disappointment at the lack of response. He did not reply. In December after the Hull City game, when again I was unable to charge my car, only saved by the super charger at IKEA in Sheffield, I wrote a further letter to the Chief Exec of BMBC suggesting that their response showed a lack understanding of the issues associated with driving an electric car. I also wrote a further letter to Dane Murphy saying I was dismayed not have heard from him. I received a letter from The Chief Exec of BMBC advising me that she has had asked the Service Director, Environment and Transport, to investigate the situation and respond. I did not receive a response from Dane Murphy I have yet to receive a response from Service Director, Environment and Transport. In January I wrote a 4th letter to Dane Murphy which was sent recorded delivery and included “To have ignored three formal letters addressed to you is truly shocking and demonstrates your total disdain for a lifetime fan of the club” and “When the current owners of the club took over, they outlined how supporters would be at the forefront of their focus with communication and the match day experience leading the way. It would appear that either their focus has changed, or you are out of step with the culture” I have still not had a reply It would be difficult not to come to the conclusion that Barnsley Borough Council and its executive team are more in tune with the nineteenth century fossil fuel era than leading the way in the twenty-first century green technology. I have always believed that the CEO should provide the vision, leadership, and set the tone of the business. Is this one of the reasons why our club is in trouble? It is really disappointing that now if I wish to watch my team play, I have to choose between adding as much as 2-3 hours to my journey by driving into Sheffield and charging there or driving up in my daughter’s diesel car. I think it’s time for the club/council to commit to some material changes ready for the start of the 2020/21 season. It is not an unreasonable time frame.