Please help me access my subscription

Discussion in 'Bulletin Board' started by tinatyke, Aug 8, 2017.

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  1. tinatyke

    tinatyke Well-Known Member

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    It's telling me to upgrade my account

    I've subscribed and was listening to game against Bristol.
    Now nothing.
    Please can someone help.
     
    tinatyke, Aug 8, 2017
    #1
  2. Mr Badger

    Mr Badger Well-Known Member

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    Are you on about the ifollow commentary? If so, I can't seem to access it either.
    Is it still not on due to ongoing work on the stand?
     
    Mr Badger, Aug 8, 2017
    #2
  3. tinatyke

    tinatyke Well-Known Member

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    It came up with not allowed from this location
     
    tinatyke, Aug 8, 2017
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  4. tinatyke

    tinatyke Well-Known Member

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    What the hell is happening here?
    We're paying for a service we're not receiving.
    Surely the work gas finished
     
    tinatyke, Aug 8, 2017
    #4
  5. North Yorks Red

    North Yorks Red Well-Known Member

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    Mine keeps telling me I can't watch it from my location, I' m only trying to bloody listen to it.If it's going to be a pain in the arse they can shove it
     
    North Yorks Red, Aug 8, 2017
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  6. tinatyke

    tinatyke Well-Known Member

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    Yes. I follow Mr Badger.
     
    tinatyke, Aug 8, 2017
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  7. tinatyke

    tinatyke Well-Known Member

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    That's what I've got and keep getting NYRED.
    I'm fuming
     
    tinatyke, Aug 8, 2017
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  8. PAR

    PARIS Tyke Active Member

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    Got the same here Tina. Just read the T&Cs and see this Please note: no Carabao Cup or Checkatrade Trophy matches will be available on iFollow.
    I thought this was just international. Not happy though. Can't even hear the audio!

    Mark
     
    PARIS Tyke, Aug 8, 2017
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  9. tinatyke

    tinatyke Well-Known Member

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    How the hell do we access the commentary.
    It says there's commentary going on.
     
    tinatyke, Aug 8, 2017
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  10. tinatyke

    tinatyke Well-Known Member

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    Ah thank you so much for that Mark.
    At least we will all know for the future.
    What a swizz !
     
    tinatyke, Aug 8, 2017
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  11. andytyke

    andytyke Administrator Staff Member Admin

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    commentary is working fine for me.
     
    andytyke, Aug 8, 2017
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  12. tinatyke

    tinatyke Well-Known Member

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    However Mark there's commentary going on apparently.
    So who is commentating and for who ?
    Baffling .
     
    tinatyke, Aug 8, 2017
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  13. tinatyke

    tinatyke Well-Known Member

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    Cheers so can you tell us how to access it Andy please.
     
    tinatyke, Aug 8, 2017
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  14. North Yorks Red

    North Yorks Red Well-Known Member

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    I thought that was just video though? We used to get everything
     
    North Yorks Red, Aug 8, 2017
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  15. nezbfc

    nezbfc Well-Known Member

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    I know it doesnt help you but I'm listening right now on I follow app....
     
    nezbfc, Aug 8, 2017
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  16. Sopwith Camel

    Sopwith Camel Well-Known Member

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    Well its working cos I have it on..
     
    Sopwith Camel, Aug 8, 2017
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  17. tinatyke

    tinatyke Well-Known Member

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    What does it mean" please upgrade your account?"
     
    tinatyke, Aug 8, 2017
    #17
  18. andytyke

    andytyke Administrator Staff Member Admin

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    using laptop not the app
     
    Last edited: Aug 8, 2017
    andytyke, Aug 8, 2017
    #18
  19. tinatyke

    tinatyke Well-Known Member

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    Yes I've got that. I listened fine to it on Saturday now it's just saying upgrade your account
     
    tinatyke, Aug 8, 2017
    #19
  20. nezbfc

    nezbfc Well-Known Member

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    Maybe clear cache or delete app data. Then log in again?

    Only thing I can suggest
     
    nezbfc, Aug 8, 2017
    #20
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