*** UPDATE *** Apologies for the outage

Discussion in 'Bulletin Board ARCHIVE' started by Gally, May 10, 2012.

  1. Gally

    Gally Administrator Staff Member Admin

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    Although I was straight on the phone the phone to hosting company last Friday after the site went down it has taken them this long to fix and get the site running on a new server. Obviously this isn't acceptable from a support point of view, especially after the last outage so I'm going to be looking for a new host where I have more control on the server (VPS/Dedicated server). The downside is it will cost more money per month :(

    If anyone has any recommendations I would love to hear them.

    Cheers

    Gally.

    [UPDATE]

    Yes we had yet anohter outage tonight as the hosting company fixed the login issue by completely changing the sites ip address without any warning.

    Myself and AndyTyke have found one or two posts about out hosts which are rather worrying. I have left some feedback also:

    https://www.vbulletin.com/forum/sho...ut-Of-My-Forum?p=2292198&posted=1#post2292198

    https://www.vbulletin.com/forum/showthread.php/384140-Globalgold-Tim-Dunton-has-left
     
    Gally, May 10, 2012
    #1
  2. dreamboy3000

    dreamboy3000 Well-Known Member

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    Re: Apologies for the outage

    Me and my mates forum www.tupwrestlingforum.com has been going since August 10th 2005 without problems and we use Web Wiz software. They have a decent forum where staff are on during the days so you don't even have to ring them up if you want to ask something. Earlier this year something fishy apparently was going on so they automatically took our forum down. We emailed them and we were back up and running a few hours later. Nothing but good stories about the software/company. It's always run really quickly and the latest update has a spam mod where if someone tries to sign up with one of the thousands of known spam email addresses the company are aware of they are banned without you having to do anything. You can also put a chatroom above the forum homepage for MSN style chat.
     
    dreamboy3000, May 10, 2012
    #2
  3. andytyke

    andytyke Administrator Staff Member Admin

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    Re: Apologies for the outage

    You already know my suggestion http://www.atjeu.com/

    or possibly http://www.ovh.co.uk/vps/ of which I have known people run vbulletin on

    I just know atjeu reliable and support is instant

    you could possible look at a couple of ads on the forum
     
    andytyke, May 10, 2012
    #3
  4. andytyke

    andytyke Administrator Staff Member Admin

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    Re: Apologies for the outage

    The forum software isn't the issue its the server its hosted on. Vbulletin software which this forum uses has 1000's of ad ons

    chatboxes, cometchat, quote notifications, spam filters, bot filters etc, etc, etc

    Each one you add to the forum puts a little more strain on the server. So the more you use the better the server/host you need
     
    andytyke, May 10, 2012
    #4
  5. Ome

    Omen Well-Known Member

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    Re: Apologies for the outage

    The dedicated/vps could be expensive. Why not keep on shared but look at someone like hostinguk.net whose support is very good. Depends on database size etc i guess. Their sales guys could suggest something.

    As for managed hosting we use Rackspace but again expensive for a self funded site.

    Other options:

    Why not add adsense onto the site for revenue? Non intrusive style ads and it could all go to the server

    - or just get one or two dedicated sponsors to have their logo/sales message at the top and they pay for the server?
    - or another sponsor to have their link/sales message at the bottom of each post (like a sig).
    - There is also the donate button option.

    With the number of page impressions etc it should be quite attractive to local businesses. It shouldnt have to come out of your pocket.
     
    Last edited: May 10, 2012
    Omen, May 10, 2012
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  6. MarioKempes

    MarioKempes Well-Known Member

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    Re: Apologies for the outage

    Its been mentioned before but if its not a significant sum of money what about a contribution towards the cost from members? I dont know how many people would be willing to contribute, I supose it would depend on how much.
     
    MarioKempes, May 10, 2012
    #6
  7. Whi

    Whitey Guest

    Re: Apologies for the outage

    Agree with Mario's idea.
    Or maybe get BFC to officially endorse the forum or sumat?
    Or perhaps we should merge with Rochdale's forum?
     
    Whitey, May 10, 2012
    #7
  8. Gally

    Gally Administrator Staff Member Admin

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    Re: Apologies for the outage

    Sounds like a good idea and we could create an actual clique ;-)
     
    Gally, May 10, 2012
    #8
  9. andytyke

    andytyke Administrator Staff Member Admin

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    Re: Apologies for the outage

    Lol,
     
    andytyke, May 10, 2012
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  10. Men

    Menai Tyke Well-Known Member

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    Re: Apologies for the outage

    However vbulletin is notoriously bad since Internet Brands took over.
     
    Menai Tyke, May 12, 2012
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