Moaning fans wanting to be spoon fed

Nothing but moans about Blackpool promotion and now negative response to Peterborough tickets being reduced; as Great Aunt Edna might not get a call from Don to tell her the offer personally.

Can we stop seeking every man, woman and child in the area to be forced information about offers from the club. Those who don't see the offer or (more importantly for me) decide to not to look out/search for one clearly have no intention of following the club for the longer term.

If folk don't come - so be it. Their views on the club and team will be ignored by me as they have no foundation to base any views on the goings on at Oakwell.

PS - I don't care some offers make the entrance fee cheaper than my ST per-game price. Just don't complain if you are one who doesn't bother seeing what your local club is up to and not bother going.

PPS - I don't expect everything I have an interest in to hunt me down to tell me what they doing. Neither should others.

 

The club makes a lot of mistakes I have been critical of them on a number of issues. However, as funnyfella said, some people just want to be spoonfed when in actual fact they need to meet the club half way. And let's face it, if people are only interested in coming when it's twelve quid then it's not really going to help the club going forward.

Some folk just look for any excuse not to go then blame it on the club.

 

Let's face it, though - the club need the fans to part with their money, not the other way round. That's why they should be spoon feeding.

 

Nope - but he gets a lot of stick because, as you say, people don't know where to get tickets from [slaps his forehead in disbelief]

In 2012 the internet is the main way. And it will be all over there no doubt once the Blackpool promotion is over with. Any I'm sure it will be in the local press.

I just don't buy the notion of someone seeing a poster and going 'oh I like football, and Barnsley play that apparently, so I might go along for that one'

 

whats the point meeting the club halfway?....... if you went halfway from anywhere you wouldn't be close enough to watch the game as you would only be halfway there?

hth

 

I know my own view is clear - if you have an interest in the club you will find things out.

I don't expect Jet2 to tell me the price of a flight next year so I can go on holiday. I go find it.

 

Livin' on a prayer

 

Couldn't possibly disagree more.

Any business suffering from falling revenues and customer numbers would go out of its way to engage with current, lapsed and new customers to generate revenue.

The attitude of 'they know where the club is' will shut it down. Especially in the middle of a recession and with people having so many alternatives for their leisure time.

People are under no obligation to go to Oakwell, it isn't a duty.

If the club has done all it can and people still don't go then we can point fingers, but as things stand the club falls way short imho.

the club has a database of customers - FFS use it and communicate.

 

Take threev's hand, you'll make it I swear.

Oh, and I agree with Dyson and Andy.

 

Posted it on another forum in a cheap tickets thread, basically the majority of them are aiming to do the 92, 3 people posted back to say they had now booked tickets for the match 2 in the East Upper and one in the Ponty End..

 

If you ran a business, and I'd been a customer of yours for 18 years, but suddenly stopped, would you try and find out why?

 

Yes. We might not like the answer but the feedback is vital.

 

Exactly.

It wouldn't have changed my circumstances (the club getting in touch with me), but I'd have been impressed with their efforts nonetheless.

Customer service, customer service, customer service.

 

We know the answer. The people of Barnsley don't want to pay the going rate for second tier football.

They'll happily spend that and more in the pub watching their Premier League team though.

 

Who are these 'people' you speak of, Conan?

 

I agree.

It's not working - we need to think differently. Full stop.

Pay on the day 5 times, get a 6th ticket free. Bit of cardboard and a pen required.
Season ticket holders get a voucher to bring a mate for free.
Free pie if you pay on the gate and get to the ground before 2pm.

I understand it's difficult - if you're breaking even week to week it must be a hard decision to give up guaranteed income and make that initial outlay but you don't know if you don't try.

 

The thousands that went during the Premier League season or went to Wembley twice or went to the Chelsea cup game and now don't give the club a second thought.

 

In terms of lost fans were are we? Is our average crowd pretty much back to the levels it has been historically? Many of our lost fans (not all before the sensitive lot take offence) will only come when we play the big games and no amount of leaflets or posters will change that. I'm sure that if you asked the genuine fans who have stopped coming over the last few years you'd get a myriad of reasons so how does the club address them all? You can't please everybody all of the time.