just how old is the banner behind them at press conference!!?

Only 2 of the 6 players still at the club and goran lovre and jay mac hardly legends.

Bit of an oddchoice of banner to announce a new era.

 

Says a lot about how tight the club is that they can't even change that.

 

These small details do count......if we are to really change as Flicker says, then we've gotta be focused on everything, especially those bits that hit the wider public eye?

I'm optimistic we are on a good route......

 

The programme sellers wear hi viz vests with admiral on them still and the signs saying welcome to oakwell still have admiral (and other out of date words) on them which have just been painted over badly in red paint to leave gaps in the signs but you can still read them.

And some of the supporting pillars under the stands say isoft on them still.

 

Yes but we all know how important it is to build an environment where people will want to come through the gates. Customer experience is the most important thing in retail and in my humble opinion taking an old sign down and replacing it with something up to date and taking care of the little pieces will make a massive difference.

If you market the club properly, and this hasn't happened at all in the last 5-10 years, then it will pay itself back tenfold. The correct marketing and attention to detail works, its a fact, the only concern is do we have the skill at the club to make it work. I hope they do because we could generate so much more fanbase and turnover if we get it right.

 

Jeeaaayzus!!!! Do you lot wake up every day actively looking for something to moan about?

Bet your partners are happy bunnies...the poor sods.

 

Mine is, Ive just fingered her before I came downstairs.

 

Make sure that you wipe the keyboard...

 

I licked them clean. It'd not be the worst thing that's ended up on this keyboard.

 

it'll cost next **** all, if the club go about it in the right way, send someone round sign makers offering them free main match sponsorship and 4 season tickets in return for a load of signs making, theres 14000 spare seats every week pay for things doing with them,

 

The worse think I'd say I'd the exec suite where you enter in East Stand. Team picture of years ago adorns the wall and then it's all Vaz Te, Gray, Davies, Butterfield, Jay M with some O'Brien.
Like to see Flicker and team on there come the new team shoot

 

Retail is detail.

 

Moaners and Groaners are Knob Boners...

 

To be honest, when I walk into Oakwell I can honestly say that I haven't noticed any of the things that you mention, I give the programme guy my money and take a programme, I don't look at what he's wearing, don't give a monkey's to be honest and as for the signs, I don't think I've even seen them and same with the isoft things as well. I go to watch a football match, end of. All I want, is to see a good game of football, I don't get this match day experience thing, the match is the experience, that's what I pay my money for, no more, no less.

 

I didn't mention 'match day experience'. The things that I mentioned are the very basics of retail in all its formats.

You go to Tesco to buy food, no more, no less, but there is a very good reason why tesco cut the grass outside the store, why they regularly collect the trolleys up and return them to their proper place, why they have cleaners going round regularly and why all their signage is lit up and working etc. It is because it gives off a professional image and makes them look like a company that cares about itself and hasn't given up.

Likewise we all go to work to do our jobs and then come home, no more, no less. So why do we have a wash, put on some nice smellies and do our hair before we leave the house? Why are our clothes ironed and clean? Because life is all about impressions and while in reality the things I've just said make absolutely no difference to your ability to do your job it does make a hell of a difference to how you're perceived. You're seen as a person who gives a ****, who cares about their appearance and who looks after themselves.

Why exactly do some people think that Barnsley football club should be uniquely exempt from this? Having outdated signs makes no difference to how David Perkins runs around on the pitc. Having paint peeling off the exit gates makes no difference at all to Luke Steele's ability to make a save. Having a club shop in the east stand sat empty with litter on the floor of it every match doesn't have any affect on whether we score from a corner or not. Having weeds all around the stadium doesn't stop Chris O'Grady from putting the ball in the net. None of those things makes a difference to how the team performs but they ALL make a difference to how the club is perceived and how the CUSTOMER judges the club as a business. They all give off two very clear impressions, the first is that the club doesn't has completely given up and doesn't give a **** about itself anymore and the second is that it is a club that is going backwards because it doesn't have enough money to maintain it's business premises.

Rotherham united. Run down stadium = small crowds. New stadium, all shiny and well kept = huge crowds.
Sheffield wednesday. How many people said 'what a shithole' and 'I'm not coming back here again' during our visits to Hillsbrough this season?

No, having a well kept stadium doesn't affect how the players perform but they make an absolutely massive difference to perception and I am absolutely certain that there is a correlation between the state of the stadium and the crowds. It might not add thousands to the gate but I bet it makes a small difference. I have always been a big believer that a club should make SOME improvements to its stadium every single season as again it gives off the impression of a club that cares about itself and is striving to improve. A new stand, a new scoreboard, new dug outs, even new advertising boards like we saw the other year, new signs and artwork in the stands, a new bar, ANYTHING. The improvement doesn't have to be huge but anything at all gives off that vital impression of improvement and when you're trying to attract customers I feel that is vital.

 

There is definitely a full moon, or an eclipse due? Mental.

 

And what exactly do you think is mental?

 

This thread and the energy people put into moaning about stuff. I couldn't face reading yours, no offence.