now thats good customer service

Discussion in 'Bulletin Board ARCHIVE' started by barry, Jun 5, 2013.

  1. barry

    barry Well-Known Member

    Joined:
    Nov 30, 2008
    Messages:
    2,048
    Likes Received:
    125
    Trophy Points:
    63
    Occupation:
    finance
    Home Page:
    Style:
    Barnsley (full width)
    was reading reviews for hotel where staying at in vegas on trip advisor and noticed that they have someone from the hotel who replies back to the comments thanking people for good comments or apologising for negative feedback, anyway don't know why but dropped the hotel an email just saying we staying in there hotel in September looking forward to it and that's its our first time in vegas and just logged on to my emails to get a reply from them to say thank you for picking there hotel and as its our first time they are upgrading us one of there kings delux room on the 25th floor, oversized bathroom with dual sinks, a Jacuzzi tub, and separate private elevators.

    rite result.
     
  2. redarmy990

    redarmy990 New Member

    Joined:
    Mar 10, 2009
    Messages:
    2,680
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    maryland USA
    Home Page:
    which hotel barry
    Is it the Bellagio by any chance, there customer service is excellent
     
  3. mrx

    mrx Banned Idiot

    Joined:
    Jan 31, 2006
    Messages:
    5,241
    Likes Received:
    0
    Trophy Points:
    0
    Occupation:
    manager
    Location:
    southwold
    Home Page:
    Dual sinks ......wowwwwwwww
     
  4. Eaststand Lower

    Eaststand Lower Well-Known Member

    Joined:
    Aug 5, 2006
    Messages:
    11,681
    Likes Received:
    237
    Trophy Points:
    63
    Location:
    Tarn End
    Home Page:
    Style:
    Barnsley (full width)
    No doubt your home will have duel sinks in every room
     
  5. Brush

    Brush Well-Known Member

    Joined:
    Aug 16, 2005
    Messages:
    17,480
    Likes Received:
    16,614
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Ex-IT professional
    Location:
    Swadlincote, South Derbyshire
    Style:
    Barnsley (full width)
    THEIR

    not

    THERE

    Its simple really.
     
  6. Bossman

    Bossman Well-Known Member

    Joined:
    Jan 8, 2009
    Messages:
    15,049
    Likes Received:
    14,233
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Carlton
    Style:
    Barnsley (full width)
    Superb result Barry, that really is excellent customer service, what hotel are you stopping in?
     
  7. Pas

    Pasta Banned Idiot

    Joined:
    Aug 29, 2009
    Messages:
    2,835
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    In a good place...
    Home Page:
    USA really does have both extremes of customer service......and you have got a good deal at the "right end" of the spectrum.

    Sure you'll enjoy it Barry.

    It's definitely an eye opener and nothing else quite like it.
     
  8. redarmy990

    redarmy990 New Member

    Joined:
    Mar 10, 2009
    Messages:
    2,680
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    maryland USA
    Home Page:
    Barry unfortunatley dual sinks are nothing special over here,90% of homes have them. It means you can cop a feel of the missus whilst youre both brushing ya teeth.
     
  9. barry

    barry Well-Known Member

    Joined:
    Nov 30, 2008
    Messages:
    2,048
    Likes Received:
    125
    Trophy Points:
    63
    Occupation:
    finance
    Home Page:
    Style:
    Barnsley (full width)
    stopping in the mirage pal, cant wait really looking forward to it, first time weve been to vegas.
     
  10. barry

    barry Well-Known Member

    Joined:
    Nov 30, 2008
    Messages:
    2,048
    Likes Received:
    125
    Trophy Points:
    63
    Occupation:
    finance
    Home Page:
    Style:
    Barnsley (full width)
    think the fact weve got bigger room + bed, Jacuzzi, private lift to out floor were the main things we were happy with, dual sink don't see the benefit but another benefit I guess
     
  11. redarmy990

    redarmy990 New Member

    Joined:
    Mar 10, 2009
    Messages:
    2,680
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    maryland USA
    Home Page:
    Barry you will love the Mirage,I went to Vegas for my first time in February and just fell in love with the place.

    Quick tip before you go join the Players club for your hotel Mirage is part of MGM So join the Mlife club before you leave and pick upyour card when you first arrive.

    Whenever you play,dine or drink in any MGM hotel, give your card and earn Bonuses, and freebies.
    Also recommend you go across the Road to The Wynn and have a drink in Pallisades down bar, outside sat around the lake, Fabulous sun trap and great for people watching.
    Also if youre a smoker most places let you smoke. Its great to light up a cigar and look like a high roller.

    Im sure you will have lots of fun
     
  12. barry

    barry Well-Known Member

    Joined:
    Nov 30, 2008
    Messages:
    2,048
    Likes Received:
    125
    Trophy Points:
    63
    Occupation:
    finance
    Home Page:
    Style:
    Barnsley (full width)
    cheers redarmy, will check the players club out, our lasses mate is getting married at the wynn while we are there, so we will defo be spending some time in the wynn. did u watch any shows when you went?
     
  13. redarmy990

    redarmy990 New Member

    Joined:
    Mar 10, 2009
    Messages:
    2,680
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    maryland USA
    Home Page:
    the only show we went to was Cee Lo Green live but it was only on until end of April.

    If you want a great restaurant go to Todd English in Bellagio food was fantastic and if you get there early or late on you can sit outside watching the dancing fountains.Theres also a decent burger joint in Paris hotel called Le Burger.
    Also go in the Coca Cola store and get the 16 flight sampler of drinks Coke make around the world,But watch out theres 2 or 3 nastie ones in there.Also in there you can buy a bottle of Mexican coke made with real cane sugar, completely different to Coca Cola youre used to.
     
  14. Bossman

    Bossman Well-Known Member

    Joined:
    Jan 8, 2009
    Messages:
    15,049
    Likes Received:
    14,233
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Carlton
    Style:
    Barnsley (full width)
    I'm sure I read somewhere that there's a pub called the red lion or some other sounding English pub name in Vegas and a load of ex pats as set a football team up out there
     
  15. redarmy990

    redarmy990 New Member

    Joined:
    Mar 10, 2009
    Messages:
    2,680
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    maryland USA
    Home Page:
    there is a red lion. Never went in though
     
  16. Pas

    Pasta Banned Idiot

    Joined:
    Aug 29, 2009
    Messages:
    2,835
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    In a good place...
    Home Page:
    I've seen Cirque de Soleil at the Wynn......excellent.

    There's a Ferrari dealership built at ground level entrance to the Wynn hotel...unbelievable place.
     
  17. She

    Sheriff Well-Known Member

    Joined:
    Dec 31, 2006
    Messages:
    3,489
    Likes Received:
    6,595
    Trophy Points:
    113
    Home Page:
    Style:
    Barnsley (full width)
    You're staying in the hotel with the best Vegas show. 'Love' is amazing.

    For shows in general, get to the Tix4Tonight booths by 10am for discounted tickets to most shows. First come, first served though, hence the 10am opening time for the best choice.
     
  18. Gally

    Gally Administrator
    Staff Member Admin

    Joined:
    Nov 5, 2009
    Messages:
    17,162
    Likes Received:
    12,837
    Trophy Points:
    113
    Location:
    York
    Home Page:
    Style:
    Barnsley
    We went to see Le Reeve at The Wynn. WOW! How the hell they put together a show like that is beyond me.
     
  19. Tyk

    Tyketical Masterstroke Well-Known Member

    Joined:
    Aug 9, 2011
    Messages:
    10,227
    Likes Received:
    13,953
    Trophy Points:
    113
    Occupation:
    Dry buumer
    Style:
    Barnsley (full width)
    Isn't that French for thereev?
     
  20. Redstar

    Redstar Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    26,953
    Likes Received:
    2,050
    Trophy Points:
    113
    Location:
    Fidel's Bedside
    Style:
    Barnsley (full width)
    Just thought the same!
     

Share This Page