Dont you just love IT departmental logic

Discussion in 'Bulletin Board ARCHIVE' started by Farnham_Red, Nov 14, 2013.

  1. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    Not quite sure how but our US IT department broke our mailserver last night and to fix it they had to do something that required all users to change their passwords to connect.

    Give you one guess as to how they communicated that to everyone......



    Yes they sent an email to us all which of course couldn't be read until you had applied the fix - I am sure I remember a Dilbert Cartoon painting the same scenario.

    Made all the better for Europe because they are in California and sound asleep when we got in this morning ( Fortunately I got the fix from someone in our Singapore office who spoke to them last night)
     
    Farnham_Red, Nov 14, 2013
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  2. cam

    cambstyke Well-Known Member

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    Classic. :biggrin:
     
    cambstyke, Nov 14, 2013
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  3. Poet

    Poet Well-Known Member

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    Sounds like amateur hour.

    Does your IT service desk 'follow the sun'? If so, wouldn't it have made sense to let the European lads know what had gone off, and then for those guys to cascade it through the channels when you were hitting the office?
     
    Poet, Nov 14, 2013
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  4. DSLRed

    DSLRed Well-Known Member

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    There is a Dilbert cartoon for every office scenario - best cartoon available. :) :)

    Dilbert 1.jpg
    Dilbert 2.jpg
    Dilbert 3.jpg
    Dilbert 4.jpg
    Dilbert 5.jpg
     
    Last edited: Nov 15, 2013
    DSLRed, Nov 15, 2013
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  5. DSLRed

    DSLRed Well-Known Member

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    Some more favourites - I keep the good ones for a look back through when I need a laugh :)

    Dilbert 6.jpg
    Dilbert 7.jpg
    Dilbert 8.jpg
    Dilbert 9.jpg
    Dilbert 10.jpg
     
    Last edited: Nov 15, 2013
    DSLRed, Nov 15, 2013
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  6. jedstar

    jedstar Well-Known Member

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    I recently received an email stating that email was down...two problems with that, obviously if it had been down I wouldn't have received the email, but I did receive it and email was working fine?

    I have worked in IT before and the bullsh*t excuses IT departments come up with to explain things that have gone wrong is ridiculous, generally making something up to hide their own c*ck ups. It's in the nature of someone who is a computer enthusiast/geek to want to tinker with things, however it also seems to be that this tinkering is either on a live system, or isn't adequately tested before it is implemented.
     
    jedstar, Nov 15, 2013
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