Online Ticketing - response from Mr. Mansford

Discussion in 'Bulletin Board ARCHIVE' started by Marc, Nov 15, 2014.

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  1. blivy

    blivy Well-Known Member

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    It might be a bit tricky for some the first couple of times but once you have your account set up properly I don't see how it's complicated.
     
    blivy, Nov 15, 2014
    #21
  2. Terry Nutkins

    Terry Nutkins Well-Known Member

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    Yes, the right way. But you have to find it, its at the end of a maze guarded by Sabre Toothed Billy Ronsons.
     
    Terry Nutkins, Nov 15, 2014
    #22
  3. pompey_red

    pompey_red Well-Known Member

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    Maybe the fact there was still a season card involved in the transaction made it harder than it needed to be then? I'm not sure but I hope they make it simpler if we ever get a big game at home in the near future
     
    pompey_red, Nov 15, 2014
    #23
  4. JamDrop

    JamDrop Well-Known Member

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    That's what it sounds like to me. It you added any tickets at all to a season card then you had to assign the other tickets to someone.
     
    JamDrop, Nov 15, 2014
    #24
  5. smi

    smithiestyke Active Member

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    How do u assign a member
     
    smithiestyke, Dec 4, 2014
    #25
  6. Woo

    Woodbine Member

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    Have had all the above mentioned issues when buying tickets for Sunday. I bought tickets for the Burton game without any problems but now it has asked me to assign all the tickets I tried to buy for Chester. When registering someone, some fields are mandatory too, including mobile phone number, which I don't like. My 77 year old father doesn't have an email address or mobile phone so I had to use my own details again. A ridiculous state of affairs. I hope they have strict rules about privacy of information and don't sell my personal information on to third parties...
     
    Woodbine, Dec 4, 2014
    #26
  7. JamDrop

    JamDrop Well-Known Member

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    Go to tickets section and log in. Before you select a game to buy tickets for click on 'Manage My Network'

    My network.JPG

    Then click on 'Register a New User'

    register a new user.JPG

    Fill in their details and click 'complete registration'.

    complete registration.JPG

    :)
     
    JamDrop, Dec 4, 2014
    #27
  8. Marc

    Marc Administrator Staff Member Admin

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    Very helpful JD
     
    Marc, Dec 4, 2014
    #28
  9. John Peachy

    John Peachy Well-Known Member

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    I have a small DJ agency & my website & technology is far more advanced than anything BFC have.

    Mansford get a grip. Some good things, but, at a customer level not one small improvement. Customer is king, not a mug.
     
    John Peachy, Dec 4, 2014
    #29
  10. Marc

    Marc Administrator Staff Member Admin

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    He very obviously didn't want to know when I raised it. 'Forcing' customers to do things is where he's at on this I'm afraid
     
    Marc, Dec 4, 2014
    #30
  11. John Peachy

    John Peachy Well-Known Member

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    Yeah, as soon as he came in I saw him as Cryne's George Osborne ... the bringer of bad news.

    Hope Danny can get some results soon. We are about where I expected.
     
    John Peachy, Dec 4, 2014
    #31
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