membership ???????????

Discussion in 'Bulletin Board ARCHIVE' started by Hemsworth Tyke, May 17, 2016.

  1. Hem

    Hemsworth Tyke Well-Known Member

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    got a email about You are now signed up as a STH Membership member.

    what the hell's a sth membership member mean?
     
  2. TonyTyke

    TonyTyke Well-Known Member

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    I got one of them. It wasn't worded great at the end, but I think it just means, "thanks for renewing your season ticket"
     
  3. Hem

    Hemsworth Tyke Well-Known Member

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    okay, thanks.

    I wondered what the hell was going off. Only renewed about three week ago
     
  4. Eas

    East Grinstead Tyke Active Member

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    Box office tweeted this about half an hour ago: BFC Box Office ‏@BFCBoxOffice 37m37 minutes ago

    If you've received an email from us relating to membership don't worry, ticketemaster are just client typing people #dontpanic
     
  5. eas

    eastlondontyke Well-Known Member

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    Ah. All perfectly clear then....
     
  6. Hem

    Hemsworth Tyke Well-Known Member

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    ''client typing people''

    what does that mean?
     
  7. Eas

    East Grinstead Tyke Active Member

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    'When I use a word,' Humpty Dumpty said, in rather a scornful tone, 'it means just what I choose it to mean — neither more nor less.'
     
  8. TonyTyke

    TonyTyke Well-Known Member

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    Don't worry about the email you may have received referring to a season membership. Ticketmaster do this every season. It's called client typing which is what we use to assign you certain privileges, for example when tickets are available to season ticket holders only. They normally disable the automated email function when they do it but they haven't this time. Sorry if you've been confused or inconvenienced by it but it's really nothing to worry about it's just behind the scenes tech stuff that is not so behind the scenes this time!
     
  9. Marc

    Marc Administrator Staff Member Admin

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    I just assumed it was a really badly worded season ticket email


    Sent from my iPhone using Tapatalk
     
  10. Eas

    East Grinstead Tyke Active Member

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    Latest tweet links to Facebook: BFCBox Office
    16 mins ·

    Don't worry about the email you may have received referring to a season membership. Ticketmaster do this every season. It's called client typing which is what we use to assign you certain privileges, for example when tickets are available to season ticket holders only. They normally disable the automated email function when they do it but they haven't this time. Sorry if you've been confused or inconvenienced by it but it's really nothing to worry about it's just behind the scenes tech stuff that is not so behind the scenes this time!
     
  11. JamDrop

    JamDrop Well-Known Member

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    Fair enough, but rather than just posting the explanation in places where people might not check, why don't BFC just sent an email to all season ticket holders explaining that? I'm sure there's going to be a lot of confused/worried people who won't see the posts and may waste time phoning up to ask etc.
     
  12. Jack Tatty

    Jack Tatty Well-Known Member

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    Revenge of the STH?
     
  13. Sim

    Simon De Montforte Well-Known Member

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    I just assumed STH meant Season Ticket Holder.
    Renewed mine over a month ago so wondered why the acknowledgement was a bit late.
     
  14. tosh

    tosh Well-Known Member

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    SOCIETY OF THE TYKES HEMSWORTH

    Obvious.
     
  15. ske

    skellatyke Active Member

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    I checked my accoint and this has buggered my account up big style, it now has my 16 yr old son as the only ticket holder showing, and on my email but had to change password as would not let me log in, i can,t access my account anymore, only in my lads name
     
  16. TonyTyke

    TonyTyke Well-Known Member

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    The club probably don't know who's been Emailed. Sounds like a Ticketmaster **** up.

    EDIT: sedning Email to ALL customers (I mean season ticket holders) might just make the problem worse if ticketmaster only Emailed a few hundred people.
     
  17. Prince of Risborough

    Prince of Risborough Well-Known Member

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    I don't think I've dealt with Ticketmaster but maybe I have and not known it.

    The email I got about this has an incorrect address so I replied to tell them that.
     
  18. Gimson&theBarnsleys

    Gimson&theBarnsleys Well-Known Member

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    "Accoint"

    Sounds like you're Northern Irish. ;)
     
  19. kir

    kirkhamtyke Well-Known Member

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    Re: "Accoint"

    This looks like a **** up in waiting.

    So Ticketmaster have updated the client database, presumably with the STH membership based upon who has renewed/ bought a season ticket for next season.

    I await the fiasco if we get to Wembley and current season ticket holders will be prevented from buying priority tickets if they haven't already renewed for next season.
     
  20. Marc

    Marc Administrator Staff Member Admin

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    Re: "Accoint"

    i've just checked my account and all seems in order
     

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