got a email about You are now signed up as a STH Membership member. what the hell's a sth membership member mean?
I got one of them. It wasn't worded great at the end, but I think it just means, "thanks for renewing your season ticket"
Box office tweeted this about half an hour ago: BFC Box Office @BFCBoxOffice 37m37 minutes ago If you've received an email from us relating to membership don't worry, ticketemaster are just client typing people #dontpanic
'When I use a word,' Humpty Dumpty said, in rather a scornful tone, 'it means just what I choose it to mean — neither more nor less.'
Don't worry about the email you may have received referring to a season membership. Ticketmaster do this every season. It's called client typing which is what we use to assign you certain privileges, for example when tickets are available to season ticket holders only. They normally disable the automated email function when they do it but they haven't this time. Sorry if you've been confused or inconvenienced by it but it's really nothing to worry about it's just behind the scenes tech stuff that is not so behind the scenes this time!
Latest tweet links to Facebook: BFCBox Office 16 mins · Don't worry about the email you may have received referring to a season membership. Ticketmaster do this every season. It's called client typing which is what we use to assign you certain privileges, for example when tickets are available to season ticket holders only. They normally disable the automated email function when they do it but they haven't this time. Sorry if you've been confused or inconvenienced by it but it's really nothing to worry about it's just behind the scenes tech stuff that is not so behind the scenes this time!
Fair enough, but rather than just posting the explanation in places where people might not check, why don't BFC just sent an email to all season ticket holders explaining that? I'm sure there's going to be a lot of confused/worried people who won't see the posts and may waste time phoning up to ask etc.
I just assumed STH meant Season Ticket Holder. Renewed mine over a month ago so wondered why the acknowledgement was a bit late.
I checked my accoint and this has buggered my account up big style, it now has my 16 yr old son as the only ticket holder showing, and on my email but had to change password as would not let me log in, i can,t access my account anymore, only in my lads name
The club probably don't know who's been Emailed. Sounds like a Ticketmaster **** up. EDIT: sedning Email to ALL customers (I mean season ticket holders) might just make the problem worse if ticketmaster only Emailed a few hundred people.
I don't think I've dealt with Ticketmaster but maybe I have and not known it. The email I got about this has an incorrect address so I replied to tell them that.
Re: "Accoint" This looks like a **** up in waiting. So Ticketmaster have updated the client database, presumably with the STH membership based upon who has renewed/ bought a season ticket for next season. I await the fiasco if we get to Wembley and current season ticket holders will be prevented from buying priority tickets if they haven't already renewed for next season.