Online Ticketing

Discussion in 'Bulletin Board' started by Barnsleyshaun, Sep 11, 2017.

  1. Barnsleyshaun

    Barnsleyshaun Well-Known Member

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    The last 2 times I have bought tickets online (both Carabao cup games) I have had the following screen pop up after entering all my details and confirming payment - however on the 1st occasion I received 2 emails witihin minutes

    1. A confirmation email
    2. An email with the tickets attached - 4 minutes later

    This time I have had the confirmation email but that was over 30 mins ago and still no email with the tickets on.

    anyone else had an issue?

    upload_2017-9-11_20-18-19.png
     
    Barnsleyshaun, Sep 11, 2017
    #1
  2. fir

    fired Administrator Staff Member Admin

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    I had the same problem on Monday night. I contacted the BFC Box Office on Twitter and they confirmed that the sale had gone through. The tickets came through late Monday night
     
    fired, Sep 11, 2017
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  3. Barnsleyshaun

    Barnsleyshaun Well-Known Member

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    Thanks - Just thoroughly reading the confirmation email and it states non-league fixtures will be added to your season card? I chose print at home but maybe its put it to our season tickets cards?

    I guess I'll wait to see if an email comes through later.
     
    Barnsleyshaun, Sep 11, 2017
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  4. Plankton Pete

    Plankton Pete Well-Known Member

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    Me too, but got an email with tickets attached.
     
    Plankton Pete, Sep 11, 2017
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  5. pon

    pontyender Well-Known Member

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    I can't even get that far this season. It keeps telling me my device isn't compatible. I'm using a laptop FFS.
     

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    pontyender, Sep 11, 2017
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  6. thetykester

    thetykester Well-Known Member

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    I have that trouble using Chrome but on firefox it's fine, try that.
     
    thetykester, Sep 11, 2017
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  7. Barnsleyshaun

    Barnsleyshaun Well-Known Member

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    Tickets come through now, so no idea why it's throwing an error message up each time,
     
    Barnsleyshaun, Sep 11, 2017
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  8. Runner

    Runner Well-Known Member

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    I've had the same for both cup games. It's failed after processing the payment, but then a minute later the tickets appear in my email box.
     
    Runner, Sep 11, 2017
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  9. pon

    pontyender Well-Known Member

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    Nope, it's still saying that my device isn't compatible.
     
    pontyender, Sep 11, 2017
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  10. Micky Finn

    Micky Finn Well-Known Member

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    Always had that same problem. Been like that for a couple of seasons.
     
    Micky Finn, Sep 11, 2017
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