Pausing Sky Sports

Discussion in 'Bulletin Board' started by Scott, Mar 22, 2020.

  1. Sco

    Scott Well-Known Member

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    You all aware of this? My dad messaged me this morning to let me know...

    I don’t think Sky are promoting it for obvious reasons but you can now pause Sky Sports due to there not being any live Sport (you still have access to all channels for the re-runs etc.) but not get charged on your bill, once the season kicks in again it automatically will then resume billing you.

    In the mean time though you can save your-self on outgoings

    You simply call them and follow the automated service or can paid online though your APP took me 30 seconds when I called this morning.
     
    Scott, Mar 22, 2020
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  2. TitusMagee

    TitusMagee Well-Known Member

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    I've been trying to do it online for a few days now and its just not working. Stuck on a revolving circle loading thing. Ive tried at midnight and 6am and still couldnt get it sorted
     
    TitusMagee, Mar 22, 2020
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  3. Sco

    Scott Well-Known Member

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    Call 0800 151 2747, then say ‘cancel Sky Sports’ - it will turn go through the automated service of pausing your cover.

    I tried online and had the same issue but that worked straight away, took literally 30 seconds....
     
    Scott, Mar 22, 2020
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  4. TitusMagee

    TitusMagee Well-Known Member

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    Brilliant, that worked a treat. Cheers mate!!!
     
    TitusMagee, Mar 22, 2020
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  5. Sco

    Scott Well-Known Member

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    Scott, Mar 22, 2020
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  6. Stephen Dawson

    Stephen Dawson Well-Known Member

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    Cheers just done it.
     
    Stephen Dawson, Mar 22, 2020
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  7. Dep

    Deputy Dawg Well-Known Member

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    Disagree
    It’s on there main page and front page on most social and online pages.
    They want you to pause.

    Millions of people were probably thinking about cancelling sky sports and a large number of them probably would have.

    A large number of those customers may never have come back or gone elsewhere when sport returned now they have kept them
    Very clever or sneaky of them however you want to put it.
     
    Deputy Dawg, Mar 22, 2020
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  8. TitusMagee

    TitusMagee Well-Known Member

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    It would have been much better PR for them to automatically pause everyone's sports though, as people have been going nuts about not being able to get through or complete it online.
     
    TitusMagee, Mar 22, 2020
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  9. Hooky feller

    Hooky feller Well-Known Member

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    Ditto
     
    Hooky feller, Mar 22, 2020
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  10. Hooky feller

    Hooky feller Well-Known Member

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    Went through the motions Scott. Just a little puzzled as to why the only question of any relevance to my account is what's my postcode. Assuming one or 2 more have sky sports on my postcode how is my account recognised. Or were you asked any other questions.
     
    Hooky feller, Mar 22, 2020
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  11. Sco

    Scott Well-Known Member

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    Nope was not asked anything else either. Maybe they track through your mobile?
     
    Scott, Mar 22, 2020
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  12. Hooky feller

    Hooky feller Well-Known Member

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    You might have inadvertently answered my question mate. I used my landline which is paid through sky.
     
    Hooky feller, Mar 22, 2020
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  13. Baldrick

    Baldrick Well-Known Member

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    I had the same problem with the revolving circle when trying on Chrome on my phone
    Tried it on the Samsung browser and it worked immediately.
     
    Baldrick, Mar 22, 2020
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  14. Dep

    Deputy Dawg Well-Known Member

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    I presume they can’t ?
    You entered into a contract with them at X price
    They can’t just change that without your agreement permission
    Without both agreeing to different terms of contract
    When you pause sky sports it seems to me your changing your contract with them and buying into a new diffrent one.
     
    Deputy Dawg, Mar 22, 2020
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  15. Redstone

    Redstone Well-Known Member

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    They could have just discounted the price of sport from everyones package and left it on for them to watch the reruns ect. I'm sure they can apply discount without you agreeing.
    Some people won't pause so that will save them some money. I'm with Virgin they didn't even give that option so I just cancelled it.
     
    Redstone, Mar 22, 2020
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  16. TitusMagee

    TitusMagee Well-Known Member

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    I don't see why not- the sports channels are still viewable after pausing.
     
    TitusMagee, Mar 22, 2020
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  17. Thrappo Tyke

    Thrappo Tyke Well-Known Member

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    Same, I went via the Samsung browser and worked immediately
     
    Thrappo Tyke, Mar 22, 2020
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  18. andytyke

    andytyke Administrator Staff Member Admin

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    My question for this is. I have a deal at moment £40 for everything except movies including multi room If a pause my sky sports for 3 months. Will it then be out of sync with rest of my sky package and will I end up paying a bit extra the others stuff for 3 months. I’m just leaving mine as I know sky will find some way of ripping me off with this
     
    andytyke, Mar 22, 2020
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