Bigger threat to the local economy

Discussion in 'Bulletin Board' started by Hooky feller, Sep 2, 2020.

  1. Hooky feller

    Hooky feller Well-Known Member

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    Honestly mate Understand the convenience bit. But what exactly would you like to see shopping in person

    Dull. Lifeless can’t be more so than shopping on line

    Dated, there are more modern shops, a far better atmosphere in the coffee shops and modern food/drink outlets than ever. Think tha needs to get out a bit more Loko. Unless tha wants somebody to dress thi. :). You say you travel to London and enjoy the social side of the place.

    Why not Nip into tarn wi thi partner. (Assuming) and get some fresh air in thi lungs. It’s car fume free in the main precinct.
     
  2. Loko the Tyke

    Loko the Tyke Administrator Staff Member Admin

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    I think you're basing this on your own need/wants for shopping when we're not the target market and not the market that will make or break the high street. I do need to get out a bit more, but I would guess that pre-lockdown I was probably 'out' the most of anyone on this forum as my job dictates that, but I'm being general and not talking about me. Coffee shops offer something that isn't available online which is why that sector is seeing huge success across all age groups.

    When you shop online you can click videos to hear from the designer/producer/manufacturer. You can get fashion advice on what should go with it, how it should be worn, why it's the latest season's hot new trend. You can see reviews from other customers, links to photos of other people wearing it, etc. These are all examples for clothes, but it works for anything else you might buy online.

    What happens when you visit a store? You're met with a half arsed team member, who either doesn't know their stuff or just can't be bothered to take the time to tell you. Either because they don't want to or they're just too busy and the shop floor is understaffed - and if the latter the whole experience can be dreadful with hangers on the floor, jumble sale like clothes bundles, etc. There's very little engagement which is what people, especially the younger demographic, demand. Add in to that parking, availability of size/spec, and that sometimes your experience can be ruined by other shoppers, it's easy to see why online has grown so quickly.

    You'll probably ask me what I'd do to fix it. Ideas off the top of my head right now; interactive large screens that allow you to scan clothes and find out info, use the same screens for live fashion shows only available to watch in store led by the latest trending influencers, exclusive discounts that are in store only and not available online, exclusive launch of items in store only followed by online a week later, stop using all your floor space just for the clothes/goods you sell and create pop-up kiosks of things outside of your immediate focus, build in coffee shop areas within your store that are Instagrammable, have a Champagne Bar, etc., etc.
     
    Last edited: Sep 3, 2020
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  3. Jimmy viz

    Jimmy viz Well-Known Member

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    I use the example record shops that I use a lot. In the 90s and early 00s when they were dying off and closing on a seemingly daily basis they were dour poorly run places. Customer service was almost non existent and the people who worked in them often judgemental about your choices. Fast forward now to a resurgent business sector with excellent customer service one off events and a general reimagining to include coffee shops /eating as part of the offerings. Points the way to how to improve the customer experience and protect the bricks and mortar stores.
     
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  4. Loko the Tyke

    Loko the Tyke Administrator Staff Member Admin

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    I don't use record shops anywhere near enough, but then I've stopped discovering any form of new music in the last five years. Great example though because my limited visits to record stores have always been linked to one-off events and I've always ended up spending more once I'm there.

    Will never forget seeing The Cribs (with Johnny Marr) play five tracks in Rough Trade at Brick Lane
     
  5. SuperTyke

    SuperTyke Well-Known Member

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    The thing with that though is that the mask wearing in Hong Kong is just one of many things they do differently to here. The culture is completely different, for example I doubt they needed to have the government teach them how to wash their hands
     
  6. BarnsleyReds

    BarnsleyReds Well-Known Member

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    Order, arrives next day. Doesn't fit, courier picks up day after and takes it back.

    What's hard about that?
     
  7. SuperTyke

    SuperTyke Well-Known Member

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    Who pays to send it back? And how do you arrange it? How long do you have to wait in for the courier to come? Is it a specific time or a 'he will be here at some point tomorrow'?

    I hate returning things to shops as I feel cheeky
     
  8. BarnsleyReds

    BarnsleyReds Well-Known Member

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    I very rarely return to be honest as I use Jacamo for all my clothes and I know what size I am. When I lost some weight last year I had to send something back and i just pressed return online and they sent a courier next day. I got a full refund and didn’t have to pay anything for the return.

    I don’t remember if it was a specific time, but I guess that’s another benefit of working from home.
     
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  9. Hooky feller

    Hooky feller Well-Known Member

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    Absolutely missing the point. Go to town. pick. Try. Buy. No need to send back. Help the local economy. But let’s keep feeding Amazon. The tax evaders.
     
  10. Hooky feller

    Hooky feller Well-Known Member

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    I’ve Come to the conclusion a few on here don’t want to help the local economy. So be it. Some of the replies are so feeble. I despair. End of.
     
  11. BarnsleyReds

    BarnsleyReds Well-Known Member

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    I was replying specifically to you saying "if you decide you don’t like the item. You have to keep it. Or go through the hassle of shipping it back" when it's just untrue.

    I support the local economy just fine thanks. I'm not gonna buy clothes that I don't like just because they're sold in town.
    I'm very picky. I much prefer shopping online at places like Jacamo where I can see their hundreds of items at once, choose exactly what I want and because I know what size I am I know it will always fit unless I have a significant change in weight.

    If I don't like the quality of clothes shops in town, I'm not going to use them just because they're local.
     
  12. Hooky feller

    Hooky feller Well-Known Member

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    I used clothes as an example. My point being that quite a few I know do not venture into town for Anything at all. I accept you can’t get everything you want. and tried to point that out. It’s the fact that there is lots of other stuff, that people make out they ONLY chose to shop online, even when it comes to groceries. Going into town doesn’t have to be laborious as some want to point out. There are other things that I pointed out that could do with the support.

    The thread on people working from home being a threat on the local economy. My point was internet shopping is the bigger threat. I don’t buy everything I buy from Barnsley but I certainly do my share. And if everyone does at least that, it can only be good for the town.

    Saying it’s about the experience.And pure convenience. Then I have to disagree.
    As I say there are shops that Barnsley don’t have, that provide a wider choice. I get that. But if the things you want are available in town then give it a shot. Totally disagree with loko for example on the experience. I don’t feel I need to look at screens as I Feel he does. That’d be like Argos. a catalogue shop in effect. It’s shopping for gods sake. Buy summat You like or don’t. move on. I find almost all staff courteous. (Large screens that allow you to scan clothes. Not for me but if it floats your boat fine.) As for clothes strewn all over. You will get that in stores like primark. Asda living. Etc. Why. Simple. more people looking. Trying on. Not putting em back on the rail. Do people care about the experience. Absolutely not. Cos they are bothered more about the price. Put extra staff on to keep it spick and span constantly, costs money, raises prices. But to generalise is a lame excuse as I’ve said. Biggest priority for most shoppers is getting stuff at a price they want to pay. Not have to pay ( the internet can provide that as well. But only because they are unfair competition, less overheads. and I do admit saving a few pence/quid for low income families is their priority. Totally understandable) . . If you do your bit for the local economy I respect that. But lots don’t. I don’t get that.
     
    Last edited: Sep 3, 2020
  13. JamDrop

    JamDrop Well-Known Member

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    Out of interest, how close do you live to town and do you drive? If I still lived in Grimethorpe and couldn’t drive like my mam and quite a few of my friends can’t then it’s not that simple to just ‘pop into town’. It’s a 30 minute plus bus ride around all the estates at whatever price a day rider is these days and then a 30 minute plus ride back plus the time waiting for the bus which means it can easily be an almost 2 hour round journey (and you have to put up with the people on the bus). I can see why some people would find it more convenient to order something online rather than doing all that each time when a lot of places offer next day delivery.

    I never buy clothes online as it’s too hard to know what they would look like on me specifically, what the material feels like and if it would fit.
     
  14. pompey_red

    pompey_red Well-Known Member

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    probably one of the best nights out I’ve ever had

    https://www.tripadvisor.co.uk/Attra...Platebar-Bergen_Hordaland_Western_Norway.html
     
  15. icer

    icer Well-Known Member

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    I never said i didn't. But the majority of what ive bought in past few years hasn't been available in Barnsley. If it was i would gladly. Also online doesnt have to mean not local.
     
  16. Hooky feller

    Hooky feller Well-Known Member

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    To be honest mate I know I harp on about tarn. (I live 20 minutes drive) But it’s about the economy of The Barnsley district As a whole. My closest town is either Wombwell or Hoyland. ( Hoyland was a thriving town growing up. But somehow fell away. Was probably the best place to have night out pre 2000. Wombwell has thrived socially. Pubs on the increase after a slump. Still a decent selection of shops. But both towns markets have suffered, nearly extinct. Sad to say) But all the satellite towns of Barnsley have a less variety of shops. But they are all still part of the local economy. If your friends and mam live in grimey and spend some of their money in grimey. I totally respect that. Having to lug loads of shopping ( especially essentials) from tarn on a bus wouldn’t make sense. I realise I hadn’t made that clear. My bad so to speak.
    I do some of my Essential shopping in the local supermarkets. They pay rates to our council so it all adds up.
    Another bugbear of mine is that Barnsley are one of the worst funded councils in the country per head of population from central government. Yet received decent funding recently for businesses. From the EU coffers. Brexit eh. These Tory ***** will not give a toss. Never forgiven us for bringing about the downfall of ted heaths government. Thatchers revenge so to speak.
     
  17. Hooky feller

    Hooky feller Well-Known Member

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    To try make it clear again to all . This thread i started is not aimed at those who contribute. It’s aimed at those who don’t. Or seem to have no will to contribute. It’s not about clothing. it’s not about specific items. It’s about people who appear to not care if the local economy sinks or swims. They don’t give a toss. If your not one of those. Fine. If you are shame on you. My last say on the subject. I’m just obviously not getting my point over. My bad if so. And I apologise for that fact only.
     
  18. icer

    icer Well-Known Member

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    I dont think there is truly only one dimension though. People can buy from online stores, other towns and cities and even from abroad and still also buy and spend money in the local economy. They aren't mutually exclusive. We shop locally and also buy some general everyday clothes in local stores. But the first choice for clothes isn't local stores. Also first choice for restaurants isnt local but we do often eat local. First choice for audio gear would be but there aren't any stores here that sell so i have a point of using a store in Bristol where the customer experience is more than just clicking to a basket and checking out.Shop at Curry's they encourage you to purchase online. I lost count of visiting their store when they dont have stock.The investment into the locality is a big one, how many local businesses sponsor BFC? I wonder how many brexiteers buy foreign goods? The topic is huge.
     

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