When you say "they" do you mean those organising things specifically at Oakwell? What is it you would like to have seen done?
I would have liked to have seen supporters spread out more with the whole of the West Stand in use this season. I for one would have come to some games with the prospect of a well scattered crowd and open air concourse on that side of the ground. Instead we have seen the opposite, with the West Stand closed for months and home facilities condensed into two stands, for very dubious reasoning.