A comparison of play off booking fees

Discussion in 'Bulletin Board' started by SuperTyke, May 21, 2023.

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  1. SuperTyke

    SuperTyke Well-Known Member

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    [​IMG]
     
    SuperTyke, May 21, 2023
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  2. Sco

    Scott Well-Known Member

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    Are the other 5 teams using Ticketmaster?
     
    Scott, May 21, 2023
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  3. exiled

    exiled Well-Known Member

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    SYP's fault
     
    exiled, May 21, 2023
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  4. SuperTyke

    SuperTyke Well-Known Member

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    I did check that and I THINK four of the five are. It could possibly be three but I think four
     
    SuperTyke, May 21, 2023
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  5. exiled

    exiled Well-Known Member

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    Cov and Luton are definitely using Ticketmaster
     
    exiled, May 21, 2023
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  6. wombwell-red

    wombwell-red Well-Known Member

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    That really needs addressing to be fair. Why are we paying so much compared to the other teams?
     
    wombwell-red, May 21, 2023
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  7. exiled

    exiled Well-Known Member

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    Stockport are using " a third party" so Ticketmaster. Carlisle and Weds not.
     
    exiled, May 21, 2023
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  8. Loko the Tyke

    Loko the Tyke Administrator Staff Member Admin

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    The £3.75 that we're charging is the same as Luton and Coventry, who are using Ticketmaster.

    We've included the booking fee and fulfilment fee as one figure. The other two clubs have broken it down as separate costs.

    Luton are saying digital delivery.

    upload_2023-5-21_21-32-7.png

    Coventry are order fulfilment.

    upload_2023-5-21_21-32-37.png
     
    Loko the Tyke, May 21, 2023
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  9. Merde Tete

    Merde Tete Well-Known Member

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    I know Ticketmaster has to make money, but charging the fee per ticket rather than per transaction is a bit of a piss-take from where I'm standing.
     
    Merde Tete, May 21, 2023
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  10. JamDrop

    JamDrop Well-Known Member

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    I thought that was made illegal a few years ago?
     
    JamDrop, May 21, 2023
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  11. SuperTyke

    SuperTyke Well-Known Member

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    It's different. There's is per transaction or per order fulfillment, ours is per ticket.

    If I buy 10 tickets in one go (using two season tickets) I pay £37.50
    If Luton or Coventry buy 10 tickets in one go they pay £26.25.
     
    SuperTyke, May 21, 2023
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  12. JamDrop

    JamDrop Well-Known Member

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    Imagine paying £1.25 for ‘digital delivery’. I know it’s the same price but that’s a kicker to see it like that.
     
    JamDrop, May 21, 2023
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  13. Merde Tete

    Merde Tete Well-Known Member

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    No idea. Horrible company, really dislike them.
     
    Merde Tete, May 21, 2023
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  14. SuperTyke

    SuperTyke Well-Known Member

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    It seems it's illegal to advertise the price plus booking fee at least



    Code rule 3.18 states that all quoted prices must include non-optional taxes, duties, fees and charges that apply to all or most buyers. If a booking fee is not optional, ticket prices must be stated inclusive of any booking fee, unless the booking fee cannot be calculated in advance.

    If they cannot be calculated in advance, for example because they depend on the customer’s circumstances, the marketing communication must make clear that it is excluded from the advertised price and state how it is calculated (rule 3.19). It is not enough merely to quote the face value of the ticket and state in a footnote that the price was subject to additional and undisclosed fees.
     
    SuperTyke, May 21, 2023
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  15. Loko the Tyke

    Loko the Tyke Administrator Staff Member Admin

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    I'm pretty confident it will be exactly the same as Luton and Coventry when someone logs on to pay tomorrow. Feel free to bump this if it isn't though as there's no reason there should be a difference.
     
    Loko the Tyke, May 21, 2023
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  16. JamDrop

    JamDrop Well-Known Member

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    I bet it’s the same thing (too coincidental on price otherwise) and ours is actually £2.50 per ticket plus £1.25 per basket.
     
    JamDrop, May 21, 2023
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  17. Loko the Tyke

    Loko the Tyke Administrator Staff Member Admin

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    The whole thing is scandalous. Ticketing in general is an awful, awful industry completely setup to benefit one party.
     
    Loko the Tyke, May 21, 2023
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  18. SuperTyke

    SuperTyke Well-Known Member

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    You're right but then how have the club managed to **** it up so badly? They've worded it extremely clearly that it's per ticket.

    They still haven't apologised for the **** up for Bolton tickets which coincidentally involved booking fees have they?
     
    SuperTyke, May 21, 2023
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  19. Jay

    Jay Well-Known Member

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    Digital tickets won't get delivered themselves. You need digital postmen to deliver them. And they need paying. Last thing we want a week before Wembley is a digital postman strike.
     
    Jay, May 21, 2023
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  20. wak

    wakeyred Well-Known Member

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    I’d like to deliver ticketmaster my middle digit.
     
    wakeyred, May 21, 2023
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