I have a £13.50 phonebill for ringing Ticketmaster

Discussion in 'Bulletin Board' started by MonkeyRed, Jun 7, 2023.

  1. MonkeyRed

    MonkeyRed Well-Known Member

    Joined:
    Apr 28, 2012
    Messages:
    2,598
    Likes Received:
    3,001
    Trophy Points:
    113
    Location:
    Bratfud
    Style:
    Barnsley (full width)
    It was a 30 second phonecall at best, only to be told they can't help and I need to call BFC Box Office.

    Then you can add to that the £7 of fees I paid them for doing what I don't know :mad::mad::mad:

    Absolute rip off, they are leeching c*ckscrapers. Biff them off please BFC.
     
    MonkeyRed, Jun 7, 2023
    #1
    budmustang and leeupo like this.
  2. Marc

    Marc Administrator Staff Member Admin

    Joined:
    Aug 10, 2012
    Messages:
    28,398
    Likes Received:
    23,455
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    That can't be right. There must be a mistake. Was it only a 30 second call, or were you sat on hold for half an hour as well?
     
    Marc, Jun 7, 2023
    #2
  3. MonkeyRed

    MonkeyRed Well-Known Member

    Joined:
    Apr 28, 2012
    Messages:
    2,598
    Likes Received:
    3,001
    Trophy Points:
    113
    Location:
    Bratfud
    Style:
    Barnsley (full width)
    I was on hold for 15 minutes as well yes.
     
    MonkeyRed, Jun 7, 2023
    #3
    Winker likes this.
  4. Marc

    Marc Administrator Staff Member Admin

    Joined:
    Aug 10, 2012
    Messages:
    28,398
    Likes Received:
    23,455
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Should be able to do the sums pretty quickly then, based on their per minute charge, plus any connection charge, which can happen on premium rate numbers. Still sounds obscene though, in the ball park of around 85p/minute.
     
    Marc, Jun 7, 2023
    #4
    MonkeyRed likes this.
  5. Jaffa

    Jaffa Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    2,463
    Likes Received:
    38
    Trophy Points:
    48
    Location:
    Tarn
    Style:
    Barnsley (full width)
    when ringing any premium number always check www.saynoto0870.com
    it gives you the direct line.
    for example
    0333 321 9999 is ticketmasters direct line, its just a landline number which will use your minutes at no extra cost.
     
    Jaffa, Jun 7, 2023
    #5
    JamDrop, Allendale-Red, ronnieGlavinsB@stardSon and 7 others like this.
  6. AthersleyRed

    AthersleyRed Well-Known Member

    Joined:
    Oct 11, 2011
    Messages:
    5,703
    Likes Received:
    3,872
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Complete scam. Dunno how it's legal, they imprisoned the Mafia for less
     
    AthersleyRed, Jun 7, 2023
    #6
    MonkeyRed likes this.
  7. Jay

    Jay Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    43,085
    Likes Received:
    31,451
    Trophy Points:
    113
    Location:
    On Sofa
    Style:
    Barnsley
    Ticket master were charging 7p per minute, or so the article below claims

    https://www.barnsleyfc.co.uk/news/20232/may/wembley-tickets/

    However, mobile phone operators often charge additional for calling premium rate numbers. That money doesn't go to Ticketmaster, it's your network provider taking it.
     
    Jay, Jun 7, 2023
    #7
  8. MonkeyRed

    MonkeyRed Well-Known Member

    Joined:
    Apr 28, 2012
    Messages:
    2,598
    Likes Received:
    3,001
    Trophy Points:
    113
    Location:
    Bratfud
    Style:
    Barnsley (full width)
    This is what I read, 7p per minute. So was obviously expecting about a quid and you can imagine how I was shocked when I had the bill today for £13.50.
     
    MonkeyRed, Jun 7, 2023
    #8
  9. Deafening Silence

    Deafening Silence Well-Known Member

    Joined:
    Mar 14, 2021
    Messages:
    6,763
    Likes Received:
    8,984
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Barnsley
    Style:
    Barnsley (full width)
    Which network is your phone on?
     
    Deafening Silence, Jun 7, 2023
    #9
  10. MonkeyRed

    MonkeyRed Well-Known Member

    Joined:
    Apr 28, 2012
    Messages:
    2,598
    Likes Received:
    3,001
    Trophy Points:
    113
    Location:
    Bratfud
    Style:
    Barnsley (full width)
    It's on o2
     
    MonkeyRed, Jun 7, 2023
    #10
  11. Deafening Silence

    Deafening Silence Well-Known Member

    Joined:
    Mar 14, 2021
    Messages:
    6,763
    Likes Received:
    8,984
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Barnsley
    Style:
    Barnsley (full width)
    Pay monthly customers on O2 pay an access charge of 55p plus a charge of 68p per minute plus the 7p Ticketmaster charge.

    O2 are Rob dogs.
     
    Deafening Silence, Jun 7, 2023
    #11
  12. Winker

    Winker Well-Known Member

    Joined:
    Sep 3, 2017
    Messages:
    3,633
    Likes Received:
    3,011
    Trophy Points:
    113
    Occupation:
    RETIRED AND LOVING IT
    Location:
    Bridlington
    Style:
    Barnsley (full width)
     
    Winker, Jun 7, 2023
    #12
  13. MonkeyRed

    MonkeyRed Well-Known Member

    Joined:
    Apr 28, 2012
    Messages:
    2,598
    Likes Received:
    3,001
    Trophy Points:
    113
    Location:
    Bratfud
    Style:
    Barnsley (full width)
    It seems that's what's happened yes. They keep that very quiet don't they?

    Live and learn.
     
    MonkeyRed, Jun 7, 2023
    #13
  14. Gordon Owen

    Gordon Owen Well-Known Member

    Joined:
    Jan 8, 2009
    Messages:
    21,128
    Likes Received:
    11,137
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Tarn, sithi
    Style:
    Barnsley (full width)
    At that rate are you sure it wasn't Spankmaster?
     
    Gordon Owen, Jun 7, 2023
    #14
  15. Deafening Silence

    Deafening Silence Well-Known Member

    Joined:
    Mar 14, 2021
    Messages:
    6,763
    Likes Received:
    8,984
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Barnsley
    Style:
    Barnsley (full width)
    0906 69 69 69
    “Hello, Stephen Dawson hotline?”
    “Yes, you’re making my chocolate dildo melt…”
     
    Deafening Silence, Jun 7, 2023
    #15
    Andy Mac likes this.
  16. MonkeyRed

    MonkeyRed Well-Known Member

    Joined:
    Apr 28, 2012
    Messages:
    2,598
    Likes Received:
    3,001
    Trophy Points:
    113
    Location:
    Bratfud
    Style:
    Barnsley (full width)
    No, that's covered on the Direct Debit.
     
    MonkeyRed, Jun 7, 2023
    #16
  17. Jay

    Jay Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    43,085
    Likes Received:
    31,451
    Trophy Points:
    113
    Location:
    On Sofa
    Style:
    Barnsley
    When mobiles were a new thing it was something people kept in mind and would use the house phone in such circumstances, but these days few people have a house phone and you just don't think about it. Difficult to believe, considering this, that mobile networks can get away with it.

    Sorry you got stung.
     
    Jay, Jun 7, 2023
    #17
    Basstyke, JamDrop and MonkeyRed like this.
  18. MonkeyRed

    MonkeyRed Well-Known Member

    Joined:
    Apr 28, 2012
    Messages:
    2,598
    Likes Received:
    3,001
    Trophy Points:
    113
    Location:
    Bratfud
    Style:
    Barnsley (full width)
    It's exactly that yeah, don't have a house phone anymore and assumed it would just be the 7p plus my minutes.

    Cheers.
     
    MonkeyRed, Jun 7, 2023
    #18
  19. Sta

    Stahlrost Well-Known Member

    Joined:
    Oct 13, 2006
    Messages:
    21,272
    Likes Received:
    13,378
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    None
    Location:
    Dodworth
    Home Page:
    Style:
    Barnsley Dark
    Most phones allow you to set a limit on "out of allowance" charges. My limit is £0, which means I can't call/text any premium rate numbers at all. As others have said, it's usually possible to find an alternative number by googling the premium number.
     
    Stahlrost, Jun 7, 2023
    #19

Share This Page