Goalkeeper Kit

Discussion in 'Bulletin Board' started by Dub-Tyke, Oct 17, 2023.

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  1. Dub-Tyke

    Dub-Tyke Well-Known Member

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    After waiting for months, I got the Junior shorts delivered the other day for my son.

    Still await the socks and shirt.

    I’ve just got an email now, stating the shirt is not available and I’ve been refunded the amount for it.

    I’m fuming.

    I’d pre-ordered it all within hours of it being released, so it should be fulfilled. I’ve never requested it to be cancelled, and the shorts are pointless without the rest.

    Anyone else get the same email today?
     
    Dub-Tyke, Oct 17, 2023
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  2. Sup

    SuperTyke Well-Known Member

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    You'll notice that the club are still in hiding on the issue. Hypocrites who smile fake smiles at meetings but prove through their silence whenever anything goes wrong that they dont care about fans
     
    SuperTyke, Oct 17, 2023
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  3. Dub-Tyke

    Dub-Tyke Well-Known Member

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    Whilst the delay is annoying, the cancellation and refund of the shirt, especially when they’ve sent the shorts, is disgraceful.

    Everyone will just return the blue shorts now for a refund
     
    Dub-Tyke, Oct 17, 2023
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  4. Sup

    SuperTyke Well-Known Member

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    I personally hope it costs fanatics an absolute fortune
     
    SuperTyke, Oct 17, 2023
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  5. Men

    Menai Tyke Well-Known Member

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    Problem is also cost Barnsley fc reputational damage with its fanbase. Made even worse by the absolute silence.
     
    Menai Tyke, Oct 17, 2023
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  6. DazFrumTarn

    DazFrumTarn Well-Known Member

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    DazFrumTarn, Oct 17, 2023
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  7. Dub-Tyke

    Dub-Tyke Well-Known Member

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    Tbf, I think the kit delay was initially down to the late confirmation of design. Fanatics have been left mopping this up. A recipe for disaster.
     
    Dub-Tyke, Oct 17, 2023
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  8. Sup

    SuperTyke Well-Known Member

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    I hope it costs the club a fortune too frankly. The bfc board of directors deserve it after their behaviour. Khaled has proven himself for what he is yet again but the others aren't innocent either
     
    SuperTyke, Oct 17, 2023
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  9. Dub-Tyke

    Dub-Tyke Well-Known Member

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    Yup. I’m fuming - and normally I’m easy going with stuff….
     
    Dub-Tyke, Oct 17, 2023
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  10. Jim

    Jimmy_Red Active Member

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    Yep exactly same....blue shorts came last week and cancelled shirt today. Will be sending the shorts back for a refund now as well.

    My son saved his birthday money for it....ordered it the day it was released to buy....waited months for it and for this to happen is just rubbish. looks like hes getting a Man City shirt instead....i cant even say pick one of the other shirts coz they wont have those in!
     
    Jimmy_Red, Oct 17, 2023
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  11. Stephen Dawson

    Stephen Dawson Well-Known Member

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    George's shirt finally arrived yesterday. IMG20231016165618.jpg IMG20231016165606.jpg
     
    Stephen Dawson, Oct 17, 2023
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  12. Gimson&theBarnsleys

    Gimson&theBarnsleys Well-Known Member

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    Gimson&theBarnsleys, Oct 17, 2023
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  13. Dub-Tyke

    Dub-Tyke Well-Known Member

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    Same here pal - refund on shorts and then will be an Arsenal shirt for him.

    Luckily got the home kit, but pre-ordered the keeper kit as they’re usually all gone by Xmas.

    I don’t understand how with a pre-order this can happen. A pre-order gives them the figures they need to deffo manufacture.

    Can online purchases go back to club shop? Hope so.
     
    Dub-Tyke, Oct 17, 2023
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  14. Jim

    Jimmy_Red Active Member

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    Cant return online orders to the club shop....and returns are 4.99 i believe!!!!!
     
    Jimmy_Red, Oct 17, 2023
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  15. Dub-Tyke

    Dub-Tyke Well-Known Member

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    I’m going down still.

    Fanatics ‘run’ the club shop, so there’s no reason why they can’t. I will also lodge a complaint with every man and his dog if they don’t (appreciate it’s not the shop’s staff fault).
     
    Dub-Tyke, Oct 17, 2023
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  16. Dub-Tyke

    Dub-Tyke Well-Known Member

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    And I wish they’d stop using terms like ‘we wanted to reach out to you’.

    Just say ‘we’re contacting you’.
     
    Dub-Tyke, Oct 17, 2023
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  17. Gimson&theBarnsleys

    Gimson&theBarnsleys Well-Known Member

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    Write to Mr El-Ahmad and see what, if any, banal reply you get.
     
    Gimson&theBarnsleys, Oct 17, 2023
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  18. Jim

    Jimmy_Red Active Member

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    Fully expecting socks to get delivered in coming days to take the piss even more.
     
    Jimmy_Red, Oct 17, 2023
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  19. Sup

    SuperTyke Well-Known Member

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    Good have taken more than 30 days to arrive and as such consumer has a right to a refund without penalty. ie no postage to be paid.
     
    SuperTyke, Oct 17, 2023
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  20. JamDrop

    JamDrop Well-Known Member

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    Facebook is full of people whose goalkeeper shirts arrived with no sponsor on so they all have to take them to the club shop at the end of the month to get it put on!
     
    JamDrop, Oct 17, 2023
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