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This a wind up surely. First you need to bin the half time shenanigans it embarrassing. Kicking a ball at a cone, laughable
Given the first fan engagement forum on Monday, I'd guess, like a lot of comms sent out, this will have been scheduled well ahead of today and would go out irrespective of the result.
Whilst I agree it’s scheduled email. Think it would have been better sent as a survey of some kind. Think the responses are going to be quite limited as no real parameters around what they are looking for with a generic email address being the reposne point - would imagine its going to be negative now cos of the result rather actual feedback they wanted.
I think you’ll see more emails, articles like this. Plus the forums. As the club and council have come together, the town as one basically, makes sense to try and engage more with the folk that matter - you lot.