Virgin Media

Discussion in 'Bulletin Board' started by Brian Mahoneys Waist, Oct 18, 2024.

  1. Bri

    Brian Mahoneys Waist Well-Known Member

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    My present contract ends in 3 weeks.At the moment I pay £69 per month and at the end of my contract it goes up to £85.They've sent me a renewal offer at £74.
    Would you take that or see if I can get them even lower.?
    I'm also an O2 customer could that work as a bargaining tool now they've merged.
    My package is Volt M250 broadband,Mix TV and anytime phone calls.
    Any advice welcome especially from people on a similar package.Thanks
     
  2. Skryptic

    Skryptic Well-Known Member

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    As a new customer you can get 516mbps + Sky Sports for £75. Ring them up and you can probably get it down to £50
     
  3. RedfearnsRocket

    RedfearnsRocket Well-Known Member

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    Ring them up, I did the same, had to sign a longer contract at 24 months, held my nerve to the point I was prepared to walk away
     
  4. tosh

    tosh Well-Known Member

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    Just renewed a couple of months ago for £39.
    Didn't need their tv package but took it to get the broadband price down.
    My package is M250 broadband, Mixit TV and phone with weekend chatter. I needed to tell them I was leaving before I got the deal.

    Edit. Forgot to say total package is £78 without the discount. So half price basically.
     
  5. LiverpoolRed

    LiverpoolRed Well-Known Member

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    Just gone with Youfibre for Broadband - I know it's not the whole package but we pay 29 for that for 150 mb and a Mesh Network - can get speeds up to 9gb with other packages
     
  6. You

    Youuureds! Well-Known Member

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    Go on uswitch, some good offers and much cheaper than £74
     
  7. Marc

    Marc Administrator Staff Member Admin

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    I’ve just switched to EE. 900mbps fibre and unlimited 5G mobile SIM, for £61. Cheaper if you go with 150 or 500 mbps fibre.
     
  8. Yoyo

    Yoyo Well-Known Member

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    The best offers only come once you've actually gone through the process of cancelling and you are in the 30 day notice period.
     
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  9. Redstone

    Redstone Well-Known Member

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    Ring up and cancel. They'll offer you something. Turn it down. They'll say they can't cancel and pass you to Cancellations (they call it retentions)
    They'll offer you a better deal. If you're happy take it. If not cancel.
    Usually they about half way through the notice period They'll start calling with more offers.
    Depends how much time you are willing to put in.
    Whatever you do make sure you get put through to the 2nd department. Do not take the first lower offer.
    It's just a pain you have to do this.
     
  10. Bri

    Brian Mahoneys Waist Well-Known Member

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    Update.After contacting Virgin Media they've increased my tv package and broadband bungle and brought the price down to £61 for 18 months.In month 19 it goes up to £71 which is £14 less than they were wanting originally.
    Only downside was that my phone calls have gone from anytime to Weekend Chatter but that won't be a problem.All in all pretty happy.
     
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  11. fit

    fitzytyke Well-Known Member

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    I switched Broadband from Sky to Vodafone 150. I pay £29 per month and got a £120 gift card so works out at £24 per month over a 2 year contract.
     
  12. Jud

    Juddy G Well-Known Member

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    Mine was gonna go up to £169 would only offer new customers new deals, told em to stick it then I kept getting calls with offers.
    Just broadband only now with Apple, Amazon and Netflix subscriptions
     
  13. Sta

    Stahlrost Well-Known Member

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    I'm fascinated with the sums people are prepared to pay for media, internet etc. We pay £16 per month. What on earth justifies £169 per month?
     
    Last edited: Oct 19, 2024
  14. RichK

    RichK Well-Known Member

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    We pay about £125 per month to EE/BT for broadband, TV, subs for Netflix, Now (and god knows what else the wife has added!).

    The TV/media boxes they give are *****.
     
  15. fit

    fitzytyke Well-Known Member

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    Sometimes it’s just laziness mate, and/or dread of phoning them up to haggle :)
     
  16. Jud

    Juddy G Well-Known Member

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    No way was I paying that, we had 2 boxes with full packages as father in law lived with us until he died last Nov, he watched a lot of football and cricket
     
  17. Bla

    Blackcountryred Member

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    Ring and tell them you are going. have a researched plan in front of you to quote the cost at them, I did this and my proposed £64 became £39 without a fight,
     

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