Orange/Wanadoo livebox help.

before i waste my money phoning india, just wondered if anyone can help.

when i want to load up the internet wireless it keeps saying 'connection to access point failed'

i have both a pc and a laptop and theyr both the same so i wondered is it my livebox or is it phone line.

my internet works fine with the cable from livebox to pc its just the wireless that doesnt work.

may i had no lights are flashing on livebox, i was thinking of reinstaling the livebox with my recovery cd but want advise 1st.

cheers guys

 

Try switching off unplugging everything, plugging back in then pressing the number 1 button underneath for 5 seconds. Worked for me after they'd told me it was my computer and left me on phone for half an hour.

 

Like he said. nt

 

when connecting new devices to livebox
always press the 1 button, which enables "pairing"

 

iv already tried that, cheers anyway

 

remove power from livebox
hold down button 1
power back on holding button 1
once powered on release button 1
you then need to enter the orange admin function on your pc
may need to re-enter account details