[Official Site] Your iFollow FAQs

Discussion in 'Bulletin Board' started by Newsbot, Jun 11, 2020.

Page 1 of 3
  1. Newsbot

    Newsbot Well-Known Member

    Joined:
    Nov 1, 2013
    Messages:
    16,276
    Likes Received:
    5,123
    Trophy Points:
    48
    Style:
    Barnsley (full width)
    Newsbot, Jun 11, 2020
    #1
  2. Men

    Menai Tyke Well-Known Member

    Joined:
    Aug 8, 2011
    Messages:
    10,656
    Likes Received:
    7,382
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Earth
    Style:
    Barnsley
    We appreciate that supporters have had numerous questions regards this process following our communication last Friday, however, we can today announce that all seasonal members (Reds Reserved and Reds Reserved+) will be granted access to stream all nine remaining Reds fixtures.

    [​IMG]
    Club News
    YourDetails
    10 June 2020
    Access Codes (for iFollow Barnsley) plan to be dispatched on Wednesday 17 June – so please update your eticketing account accordingly - (HERE).

    Great news :)
     
    Menai Tyke, Jun 11, 2020
    #2
    Redhelen and JamDrop like this.
  3. juttyp

    juttyp Well-Known Member

    Joined:
    Jun 2, 2006
    Messages:
    3,056
    Likes Received:
    602
    Trophy Points:
    113
    Location:
    Member of the 135 club !
    Style:
    Barnsley (full width)
    Get ready for the buffering
     
    juttyp, Jun 11, 2020
    #3
  4. Runner

    Runner Well-Known Member

    Joined:
    Aug 14, 2017
    Messages:
    1,185
    Likes Received:
    1,073
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Software developer
    Style:
    Barnsley (full width)
    Being able to watch all remaining games as a season ticket holder and not just the home games is excellent.
     
    Runner, Jun 11, 2020
    #4
    Dodgy Back Tyke, anstonred, Simon De Montforte and 3 others like this.
  5. Men

    Menai Tyke Well-Known Member

    Joined:
    Aug 8, 2011
    Messages:
    10,656
    Likes Received:
    7,382
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Earth
    Style:
    Barnsley
    I imagine iFollow probably want to get people enticed this way to perhaps release some kind of streaming package for next season if games are still behind closed doors! :)
     
    Menai Tyke, Jun 11, 2020
    #5
    lk311, Redhelen and GudjonFan like this.
  6. Old Goat

    Old Goat Well-Known Member

    Joined:
    Dec 15, 2017
    Messages:
    8,070
    Likes Received:
    14,927
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Happy with that. Won't be chasing any refund now.

    Quick question.
    Just registered for iFollow. Am I supposed to receive a confirmation of some kind? How can I tell if my registration has worked? After submitting my details, I ended up straight back at the subscription page.
     
    Old Goat, Jun 11, 2020
    #6
  7. Men

    Menai Tyke Well-Known Member

    Joined:
    Aug 8, 2011
    Messages:
    10,656
    Likes Received:
    7,382
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Earth
    Style:
    Barnsley
    It can be very iffy with some browsers I can't log in on it using Safari have to use Google Chrome!
     
    Menai Tyke, Jun 11, 2020
    #7
    GudjonFan likes this.
  8. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

    Joined:
    Jul 18, 2005
    Messages:
    34,391
    Likes Received:
    23,828
    Trophy Points:
    113
    Location:
    Farnham
    Style:
    Barnsley
    Silly question - regarding the line
    Note, your individual code will only work on the device it is redeemed on.

    Is that for all 9 games - so if I redeem the code on my PC for the QPR game, but then for a later game want to watch on my ipad I am not able to

    or do you put the code in for each game and can pick a device to watch on each time?
     
    Farnham_Red, Jun 11, 2020
    #8
  9. Tarntyke

    Tarntyke Well-Known Member

    Joined:
    Jul 29, 2005
    Messages:
    14,888
    Likes Received:
    13,100
    Trophy Points:
    113
    Location:
    Stairfoot, b4 famous rahnderbart
    Style:
    Barnsley (full width)
    Will I be able to download app etc direct to a smart tv?
     
    Tarntyke, Jun 11, 2020
    #9
  10. Redstone

    Redstone Well-Known Member

    Joined:
    Sep 10, 2005
    Messages:
    16,081
    Likes Received:
    11,523
    Trophy Points:
    113
    Style:
    Barnsley Dark
    About the best it could be under the circumstances. Glad we can watch all 9 games, assuming they work well with a decent enough picture (not expecitng HD here)then I will be happy to accept that in lieu of a refund.
     
    Redstone, Jun 11, 2020
    #10
  11. Gud

    GudjonFan Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    4,615
    Likes Received:
    405
    Trophy Points:
    83
    Location:
    The Sanctuary of the 18 Yard Line
    Home Page:
    Style:
    Barnsley (full width)
    Yeah, that’s what I was thinking too. Could that even be browser specific on a particular device?
     
    GudjonFan, Jun 11, 2020
    #11
  12. YT

    YT Well-Known Member

    Joined:
    Mar 8, 2020
    Messages:
    4,708
    Likes Received:
    18,618
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    We believe it's one code, one account, one device.

    We will release a final, step-by-step update before the first match weekend. Because things are - as you can imagine - always evolving.
     
    YT, Jun 11, 2020
    #12
    Farnham_Red and Barnsley Chopin like this.
  13. YT

    YT Well-Known Member

    Joined:
    Mar 8, 2020
    Messages:
    4,708
    Likes Received:
    18,618
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    iFollow is produced in HD, with four camera setup, graphics, replays and commentary. Obviously, your own device specifications determine how good it will be for you, and internet connection etc. But when I've watched a stream from home (if I've not gone to an away game or whatever), it's been first rate. I was in Belgium the weekend we beat Fulham at Craven Cottage and sat drinking 12% lager as we battered them. Was a dream production.

    Obviously, the stream providers won't have had this many folk using it at once though, so that's the test I suppose.
     
    YT, Jun 11, 2020
    #13
    Redstone and Loko the Tyke like this.
  14. t'owd man

    t'owd man Well-Known Member

    Joined:
    Sep 19, 2006
    Messages:
    2,022
    Likes Received:
    1,226
    Trophy Points:
    113
    Occupation:
    Skivvy for r lass
    Location:
    Tarn
    Style:
    XenForo - Xenith Reds
    Did this with me, I'm on chrome via a chrome book. I also tried to sign in just to check and it came up email not registered. Not as straight foreward as they say. Maybe YTBFC or Bev could comment. Thanks.
     
    t'owd man, Jun 11, 2020
    #14
  15. YT

    YT Well-Known Member

    Joined:
    Mar 8, 2020
    Messages:
    4,708
    Likes Received:
    18,618
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Do you have an iFollow Barnsley account?

    Explain your process from start to finish and I'll do my best. However, it should be noted, we don't run iFollow subscriptions etc. There's a live chat service on there. We just populate the platform with videos etc. But, I can sometimes help with advice through experience.
     
    YT, Jun 11, 2020
    #15
  16. t'owd man

    t'owd man Well-Known Member

    Joined:
    Sep 19, 2006
    Messages:
    2,022
    Likes Received:
    1,226
    Trophy Points:
    113
    Occupation:
    Skivvy for r lass
    Location:
    Tarn
    Style:
    XenForo - Xenith Reds
    I went on ifollow page and tried to register using my email and put a password in clicked on register and it took me straight to the subscription page, no conformation message came up. Went back to sign in page and tried to sign in and it came up email not registered. Tried to register again and straight away email wrong.
     
    t'owd man, Jun 11, 2020
    #16
  17. t'owd man

    t'owd man Well-Known Member

    Joined:
    Sep 19, 2006
    Messages:
    2,022
    Likes Received:
    1,226
    Trophy Points:
    113
    Occupation:
    Skivvy for r lass
    Location:
    Tarn
    Style:
    XenForo - Xenith Reds
    YTBFC and Old Goat ignore all the above. I have now gone on to ifollow page and instead of clicking on register at the top I scrolled down the page nearly to the bottom to the basic package section and clicked on register now and it took me to a totally different registration page to the one I was taken to before. Filled that in and it worked. Maybe the registration for new membership could be made a bit clearer. Cheers.
     
    t'owd man, Jun 11, 2020
    #17
    Old Goat and JLWBigLil like this.
  18. JLWBigLil

    JLWBigLil Well-Known Member

    Joined:
    Jul 17, 2005
    Messages:
    50,797
    Likes Received:
    32,720
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Funnily enough, old mate, I've had exactly the same problem. Well, I say 'I', obviously I mean Crystal!:D
     
    JLWBigLil, Jun 11, 2020
    #18
    t'owd man likes this.
  19. YT

    YT Well-Known Member

    Joined:
    Mar 8, 2020
    Messages:
    4,708
    Likes Received:
    18,618
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Glad you’ve got set up, take care pal.
     
    YT, Jun 11, 2020
    #19
    t'owd man likes this.
  20. t'owd man

    t'owd man Well-Known Member

    Joined:
    Sep 19, 2006
    Messages:
    2,022
    Likes Received:
    1,226
    Trophy Points:
    113
    Occupation:
    Skivvy for r lass
    Location:
    Tarn
    Style:
    XenForo - Xenith Reds
    LOL, I put it down to my age but your still a young un, ;););)
     
    t'owd man, Jun 11, 2020
    #20
    JLWBigLil likes this.
Page 1 of 3

Share This Page