[Official Site] TELL US WHAT YOU THINK

Discussion in 'Bulletin Board' started by Newsbot, Aug 16, 2020.

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  1. Newsbot

    Newsbot Well-Known Member

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    TELL US WHAT YOU THINK
    Club News

    With one season over and another fast approaching, we are inviting fans to take part in a survey to help improve the supporter experience both at Oakwell and across our digital channels.

    Continue reading on the official site...
     
    Newsbot, Aug 16, 2020
    #1
  2. dreamboy3000

    dreamboy3000 Well-Known Member

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    Good to ask for feedback. I noticed on a few questions you couldn't give the answer you wanted. For example the question of what would get you to Oakwell earlier 'nothing' wasn't an option. You could have had at the end a section for people to add thoughts about things that wasn't covered by the questionnaire.
     
    dreamboy3000, Aug 16, 2020
    #2
    Donny-Red, Runner, Redstone and 1 other person like this.
  3. LiverpoolRed

    LiverpoolRed Well-Known Member

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    Good idea and nice to see club taking people's views into account.

    I'm personally quite happy with what we get - match part is main bit why I attend as a middle aged man who doesn't have kids attending with me.

    Only thing for me possibly would be a bar/club like we used to have in the Ponty. Wasn't a regular attender but was nice to pop in for a pint if I wanted to. What Carlisle offer is fantastic - attended a few games there with friends who support them. Straight from the bar into your seat - great setup!
     
    LiverpoolRed, Aug 16, 2020
    #3
    Hooky feller likes this.
  4. Hooky feller

    Hooky feller Well-Known Member

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    Agree. like the idea of the fanzone. Would prefer a social club indoors big enough to cater for larger numbers.
     
    Hooky feller, Aug 16, 2020
    #4
    LiverpoolRed likes this.
  5. TonyTyke

    TonyTyke Well-Known Member

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    A good questionnaire should always ensure the answered provided give the answer that the questioner wants so I find them all pointless. Expect I did fill this in and am generally happy*. Had there been a free text box I'd have mentioned payment for items (food) inside the ground being made by card.

    * There is first for those of you that know me.
     
    TonyTyke, Aug 16, 2020
    #5
  6. Bak

    Baka Well-Known Member

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    Having done this sort of job until very recently, aggregating feedback, the free-text stuff is the most important and insightful stuff in any survey.
     
    Baka, Aug 16, 2020
    #6
  7. Redstone

    Redstone Well-Known Member

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    Excellent, can't wait for the half time cage fighting.
     
    Redstone, Aug 16, 2020
    #7
    Mateo Corbo likes this.
  8. JamDrop

    JamDrop Well-Known Member

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    I found some questions difficult like 'How many years have you been attending Barnsley FC matches?' I've been attending regularly, with a season ticket for about 4 years now I think but I've attended a couple of matches a season for about 20 years. I thought that ticking 20+ years makes it sound like I've been a season ticket holder for that long though so I went with 4.
     
    JamDrop, Aug 16, 2020
    #8
  9. Bak

    Baka Well-Known Member

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    Admittedly, some of it does just say things like: "MY GOD IS ALWAYS WATCHING AND HE IS COMING FOR U", but customers' ability to read between the questions is at times insightful!
     
    Baka, Aug 16, 2020
    #9
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  10. SFOTyke

    SFOTyke Well-Known Member

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    I had the same thought on a few questions, and was hoping there was an "Any other feedback" question at the end.
     
    SFOTyke, Aug 16, 2020
    #10
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  11. thetykester

    thetykester Well-Known Member

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    Don't know what question number was but I think it was why?
    Answer: Love Barnsley, love Barnsley Football club.

    Heart & soul.
     
    thetykester, Aug 16, 2020
    #11
  12. JamDrop

    JamDrop Well-Known Member

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    Most depressing question: how old are you? When you've not long since entered a new age bracket.
     
    JamDrop, Aug 16, 2020
    #12
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  13. red

    red24/7 Well-Known Member

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    filled in my survey, when is my car tax/permit holder arriving :)
     
    red24/7, Aug 16, 2020
    #13
  14. JamDrop

    JamDrop Well-Known Member

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    I want one of those dog poo bag holders now that I have a dog I can use it with!
     
    JamDrop, Aug 16, 2020
    #14
    red24/7 likes this.
  15. dreamboy3000

    dreamboy3000 Well-Known Member

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    Yeah a nice feedback section where we could give our thoughts on anything not covered such as getting back to games, catering, stewarding, prices etc.
     
    dreamboy3000, Aug 16, 2020
    #15
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  16. red

    red24/7 Well-Known Member

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    I would like the club car park ticket to be a raffle with top prize each week and 20 drawn out for free entry week after, then wouldn't feel so ripped off they should pay us for misery of car park
     
    red24/7, Aug 16, 2020
    #16
  17. thetykester

    thetykester Well-Known Member

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    Join us JD is brill :eek: :D
     
    thetykester, Aug 16, 2020
    #17
  18. TonyTyke

    TonyTyke Well-Known Member

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    Having just recently being dumped into the 41 to 50 category I wholeheartedly agree.
     
    TonyTyke, Aug 16, 2020
    #18
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  19. Dan

    DannyWilsonLovechild Well-Known Member

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    Argh..... surveymonkey!!!!!!
     
    DannyWilsonLovechild, Aug 16, 2020
    #19
  20. Xer

    Xerxes Well-Known Member

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    Got to the final question and the damn thing froze.
     
    Xerxes, Aug 16, 2020
    #20
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