There has been an error charging your card

Discussion in 'Bulletin Board' started by scarf, Sep 12, 2020.

  1. scarf

    scarf Well-Known Member

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    Great! Looks like I'll be watching for updates on this board then.
     
    scarf, Sep 12, 2020
    #1
  2. Gally

    Gally Administrator Staff Member Admin

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    It really is unbelievable how poor the experience of redeeming codes or buying passes is on ifollow. It wanted payment details off me to redeem my code. WTF! Lots of errors. Seems like it worked but there was no notification that this was the case.
     
    Gally, Sep 12, 2020
    #2
    Airon c redscue, Redhelen, Shepley Red and 4 others like this.
  3. Jul

    Julian Broddle's Perm Well-Known Member

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    Exactly the same.
    Error on card, tried PayPal, redeemed codes(s) as I have two and nothing!!!
    Certainly not the fault of the club but totally frustrated and disappointed!!!
     
    Julian Broddle's Perm, Sep 12, 2020
    #3
    Redstone likes this.
  4. scarf

    scarf Well-Known Member

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    I followed Trickster's advice, ignored the error message and clicked on the match - YES straight in.
    They sure don't make it easy.
     
    scarf, Sep 12, 2020
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  5. Gally

    Gally Administrator Staff Member Admin

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    Hadnt seen Tricksters advice but I entered the code which took 10 pounds off the cost as expected but then it wanted me to check out. I did this with PayPal but returned to the same place. Did it again... round and round in circles. Gave up but seemed it had applied to my account.
     
    Gally, Sep 12, 2020
    #5
    RedKen-dal and scarf like this.
  6. Redstone

    Redstone Well-Known Member

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    Can't get it on at all. What a absolute shambles. I know it's not the clubs fault but I hate paying for things that don't work
     
    Redstone, Sep 12, 2020
    #6
    Julian Broddle's Perm likes this.
  7. Donny Red

    Donny Red Well-Known Member

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    Wouldn't work on my iPad because of software shortcomings re- my Apple is 10.3. 3. iFollow say I need
    10.4 as a minimum. Applied the app to my Samsung phone. Restricted field of vision but at least I can
    watch the game.
     
    Donny Red, Sep 12, 2020
    #7
  8. fis

    fishy Active Member

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    I got same message but it works anyway just go back to watch live page and it should come on
     
    fishy, Sep 12, 2020
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  9. Redstone

    Redstone Well-Known Member

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    Not for me.its just sending me around in circles now.
     
    Redstone, Sep 12, 2020
    #9
  10. joh

    john coucom Well-Known Member

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    My codes saying invalid code
     
    john coucom, Sep 12, 2020
    #10
  11. Redstone

    Redstone Well-Known Member

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    Now when I click on get match pass it just takes me to my information page. Now way to get any further. Tried different browsers and the app on my phone. Nothing. I'm just furious about this happening again.
     
    Redstone, Sep 12, 2020
    #11
  12. dreamboy3000

    dreamboy3000 Well-Known Member

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    I had a card error when I registered the other day to give myself plenty of time. I went to try PayPal but it just took me to a blank screen. The card option eventually worked after trying a few times. It shouldn't need our card details for something we aren't being charged for that's a joke.
     
    dreamboy3000, Sep 12, 2020
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  13. RastrickRed

    RastrickRed Well-Known Member

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    4 codes all invalid, what a joke
     
    RastrickRed, Sep 12, 2020
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  14. Redstone

    Redstone Well-Known Member

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    Email sent to club requesting a refund on my season ticket. I shall send one a day until I get my money back. Like most things the "new normal" is total $h!,t. Feel for those at the club as the idiots at the EFL and iFollow are at fault but its the club I've paid.
     
    Redstone, Sep 12, 2020
    #14
  15. JamDrop

    JamDrop Well-Known Member

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    That makes me think that you are doing something wrong. You can get that message if you reenter a code that you have already used so it may have worked previously. I can try and help if you like and talk you through any of it.
     
    JamDrop, Sep 12, 2020
    #15

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