Is this ifollow working for anyone

Discussion in 'Bulletin Board' started by sadbrewer, Sep 12, 2020.

  1. JamDrop

    JamDrop Well-Known Member

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    All worked fine here.
     
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  2. ScubaTyke

    ScubaTyke Well-Known Member

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    Working for me now, finally allowed me to pay.
     
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  3. Com

    CombatBob Active Member

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    How did you resolve? I’m currently awaiting an agent on iFollow support but not holding my breath.
     
  4. Redstone

    Redstone Well-Known Member

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    It just came on. I've basically given up. Credit to Beth at the club they emailed me back regarding my refund and told me to email the box office email address. The problem for the club is if I get my money back then I may not bother again.
     
  5. JamDrop

    JamDrop Well-Known Member

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    You normally get the invalid code message if it has already been redeemed. Check that it's not actually working. If it's not, try making sure you are not accidentally copying a blank space before or after the code.
     
  6. Red

    Redsnut Well-Known Member

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    No can,t find any where to type this code in I,be been e-mauled.
     
  7. sadbrewer

    sadbrewer Well-Known Member

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    I'm now on but I've accidentally paid a tenner just to watch the second half.
     
  8. only1kp

    only1kp Well-Known Member

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    Not had a problem, but then i am watching through iptv. In my opinion ifollow isnt fit for purpose when so many want to watch
     
  9. JamDrop

    JamDrop Well-Known Member

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    If you have received a code, on this page https://www.barnsleyfc.co.uk/ifollow/subscribe/ scroll right down to where it says match passes (about half way down the page) and then click 'subscribe now' next to today's match. Fill in your details and put the code in the voucher code box and then click apply.
     
  10. Redstone

    Redstone Well-Known Member

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    The code worked for me then it kept saying card details invalid. One of the times I clicked on watch live now it let me in for 10 seconds then kicked me out.
    Now when I click on watch live now I get the match pass screen again. Subscribe now is just loading my information page for some reason.
    Cleared web history. Even tried a different laptop.
    Ifollow are a joke.
     
  11. George Kerr

    George Kerr Well-Known Member

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    No access. Just goes around in a loop when I click on 'Subscribe' it just goes to 'My Account'. It is hopeless. I've emailed EFL to complain but I suspect that's a waste of time.
     
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  12. Redstone

    Redstone Well-Known Member

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    Exactly what mine is doing. I'll be trying to get my £250 back on Monday. I'll reassess when we are allowed back in Oakwell which is of course after we have stopped all deaths from happening. Could be a while
     
  13. George Kerr

    George Kerr Well-Known Member

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    Done that about 50 times, either goes on a loop to my account details, or I log out and back in get to payment details then says an error message.
     
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  14. JamDrop

    JamDrop Well-Known Member

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    Have you been to matches, fixtures, live match centre and then clicked watch now?
     
  15. Redstone

    Redstone Well-Known Member

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    I'm sure they have. It just goes around in circles. I've tried 2 laptops my phone and about 4 different browsers. Seems to be pot luck on who is able to watch and who isn't.
     
  16. fir

    fired Administrator Staff Member Admin

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    Took me a good half an hour to log in. Rejected my password, even though I knew it was right. Tried to reset password but got stuck in a loop of nothing happening. Ten minutes later an e mail cane through to reset password. Then got stuck in a paypal loop so they could take my non-payment! Very frustrating.
     
  17. JamDrop

    JamDrop Well-Known Member

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    I'm normally pretty good at solving tech problems as it's just going through steps and problem solving but I'm annoyed as I can't think what it causing the problem you describe.
     
  18. Nottinghamtyke

    Nottinghamtyke Well-Known Member

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    Working really well
     
  19. Trickster Two Six

    Trickster Two Six Well-Known Member

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    Constantly buffering since second half :(
     
  20. George Kerr

    George Kerr Well-Known Member

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    Yep done that 7 or 8 times, still goes to 'My Account' details.
     
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