Techy help needed

Discussion in 'Bulletin Board' started by Jack Tatty, May 19, 2021.

  1. Jack Tatty

    Jack Tatty Well-Known Member

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    I own a Sharp Aquos smart tv.

    Over the last few days i have not been able to access Netflix or YouTube. There is a fault notice that says the tv is not connected to the internet.

    The tv channels work fine (Sky) and the wifi works.

    Not had this issue before. Any ideas how to restore the problem?

    If you can then please could you explain as if you were telling a ten year old.
     
    Jack Tatty, May 19, 2021
    #1
  2. TitusMagee

    TitusMagee Well-Known Member

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    Is there an option to go into settings on the TV and reset it, then try again?

    Alternatively try connecting by pressing the sync button on front right of router if tv accepts connections like that.
     
    TitusMagee, May 19, 2021
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  3. Spa

    Sparkfield red Well-Known Member

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    Try the old trick of rebooting it.Switch all power off for a few seconds then switch back on.Works for me from tv,phone,and my little box.
     
    Sparkfield red, May 19, 2021
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  4. Jack Tatty

    Jack Tatty Well-Known Member

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    Managed to sort it guys.
     
    Jack Tatty, May 19, 2021
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  5. Jack Tatty

    Jack Tatty Well-Known Member

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    If its taught me anything its how to get the attention of both step daughters and thats by turning the wifi off for 60 seconds.
     
    Jack Tatty, May 19, 2021
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  6. Redhelen

    Redhelen Well-Known Member

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    Never fails! Quicker out of his room than a terrier down a rabbit hole if WiFi is ever disconnected!!
     
    Redhelen, May 19, 2021
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  7. Red

    RedVesp Guest

    If I ever say "turning the WiFi off for a minute" my house goes into a literal meltdown!
     
    RedVesp, May 19, 2021
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  8. Brush

    Brush Well-Known Member

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    plugged it in then?
     
    Brush, May 19, 2021
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  9. Jack Tatty

    Jack Tatty Well-Known Member

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    Yes.
     
    Jack Tatty, May 19, 2021
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