[Official Site] SEASON CARD ISSUES

Discussion in 'Bulletin Board' started by Newsbot, Aug 16, 2021.

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  1. Newsbot

    Newsbot Well-Known Member

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    Newsbot, Aug 16, 2021
    #1
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  2. Redhelen

    Redhelen Well-Known Member

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    Trouble is my e ticket won't download either!
     
    Redhelen, Aug 16, 2021
    #2
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  3. JamDrop

    JamDrop Well-Known Member

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    Same! I do wonder if it’s because I don’t have a card already attached to Apple Pay.
     
    JamDrop, Aug 16, 2021
    #3
  4. Win

    Winchester Tyke Well-Known Member

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    My e ticket won't download
     
    Winchester Tyke, Aug 16, 2021
    #4
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  5. LiverpoolRed

    LiverpoolRed Well-Known Member

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    Might won't download either on Google Pay - luckily I have the old card which seem to be working
     
    LiverpoolRed, Aug 16, 2021
    #5
  6. Wayne

    Wayne Well-Known Member

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    Am same but with google pay
     
    Wayne, Aug 16, 2021
    #6
  7. troff

    troff Well-Known Member

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    An explanation and in clear language.

    Fair enough - not ideal but properly communicated.

    I’ll come early again tomorrow just in case.
     
    troff, Aug 16, 2021
    #7
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  8. Gimson&theBarnsleys

    Gimson&theBarnsleys Well-Known Member

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    Sounds like the scoreboard's got long covid.
     
    Gimson&theBarnsleys, Aug 16, 2021
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  9. Redhelen

    Redhelen Well-Known Member

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    Mine's Google pay and it has worked before. Ben said to try using Safari as your browser with Apple pay if you haven't already?
     
    Redhelen, Aug 16, 2021
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  10. Wayne

    Wayne Well-Known Member

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    Also the person on gate just let me through without even trying to scan card
     
    Wayne, Aug 16, 2021
    #10
  11. Bil

    Billycasper Active Member

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    If you're trying to upload to Google Pay and the email address the club send your emails to isn't a gmail account then it's likely it won't work. It didn't for me.

    In order to get around this issue try forwarding your email to a gmail email address (if you have one) and then click on the digital link in that particular email and it should work. This little workaround worked for me.
     
    Billycasper, Aug 16, 2021
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  12. JamDrop

    JamDrop Well-Known Member

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    I am using Safari :(
     
    JamDrop, Aug 16, 2021
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  13. YT

    YT Well-Known Member

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    The scoreboard was working today again. But having said that, it was working on Saturday up until around 1pm and then was stuck on one screen.

    Let's hope it's back functioning for tomorrow, and then folk can get back to complaining about it being ****.

    Which I don't disagree with.
     
    YT, Aug 16, 2021
    #13
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  14. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    Have you been able to put any other tickets in your wallet eg cinema or plane (haha) tickets pre-lockdown
    For me it just worked but I have been using the Apple Wallet for some time - I cant remember if I set up a card and apple pay before first using the wallet for other tickets though
     
    Farnham_Red, Aug 16, 2021
    #14
  15. Redhelen

    Redhelen Well-Known Member

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    tried that and no joy.
     
    Redhelen, Aug 16, 2021
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  16. Wayne

    Wayne Well-Known Member

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    Can ya request email again cos I deleted it now?
     
    Wayne, Aug 16, 2021
    #16
  17. LiverpoolRed

    LiverpoolRed Well-Known Member

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    That has now worked for me - thanks so much!
     
    LiverpoolRed, Aug 16, 2021
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  18. JamDrop

    JamDrop Well-Known Member

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    I’ve never tried. I didn’t want to put my bank card on but may try it to see if it works and then delete it off.
     
    JamDrop, Aug 16, 2021
    #18
  19. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    I cant see how the bank card is required but it should at least help if you can set it up
     
    Farnham_Red, Aug 16, 2021
    #19
  20. JamDrop

    JamDrop Well-Known Member

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    Still doesn’t work (season ticket, bank card did). When I click ‘add’ it just closes instantly and nothing happens and it’s not in my Apple Pay. What is supposed to happen?
     
    JamDrop, Aug 16, 2021
    #20
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