Matchday catering upgrade

I know it’s rare we agree, but honestly, this is absolutely spot on.

 

I know this isn't the right specific post to reply to but if the club want fans ideas and input into the matchday experience they could do a lot worse than directly asking fans. It absolutely amazes me that despite criticism of the food offering and of the program that nobody bothered to ask fans what their issues were and what they wanted to see changed. They need to get a way for better fan feedback and really that should have been via an end of season feedback form given out at the turnstile at the end of last season but they chose not to do that.

So it wouldn't take much effort to knock up some boards with big QR codes on them to put on the wall near all catering stands at Oakwell which take you to an online form to fill in to give feedback. The club could then get match by match feedback on what they did right and wrong and a section of the feedback form could be for ideas, they've only got to get 1 in a thousand people come up with an idea and they're onto a winner.

 

Flatbread Lee?

To be fair I tried one of the Lebanese chicken flatbreads and they were great.

 

Sheff Wednesday asked for feedback of a randomised sample of 1,000 fans after every game through the course of a season covering every possible match day touch point.

This was over a decade ago too.

 

Celery

 

Can we have something sprout based costing about 10 bob.

 

Any improvements will be an upgrade , it’s a shocking food outlet at moment . It needs a complete rethink and overhaul by whoever runs it now

 

Now we know the the make up of BFC Investments is made up mainly by Americans we might get further if we stop referring to chips and start referring to French Fries

 

A wood fired pizza oven. Can bang them out quick and tasty. But only the basic staffing and resource issues are sorted it’s a moot point.

 

For me the offering lacks quality, variety and speed of service.

The basic offering should stay at the catering outlets. Most fans are after pretty simple things (pie, burger, hot dog, chips, etc) which are relatively easy to do mass catering for.

Service is a big issue but then trying to serve hundreds/thousands in 15 minutes is a big challenge.

A lot of folk can’t afford to spend too much but, despite Barnsley being a relatively poor area, there will be plenty of folk here who would be willing to pay a bit more for some decent drinks or food to make it work.

We also need to use the space in and around the ground better, especially under the East Stand.

My suggestions would be:
1) Click and collect option with payment done online. Catering staff then know how much is needed and saves time with sorting payment. Result is more can be sold and quicker.
2) Sell real ale either at the bars or as a separate stall. Go for at least one local ale and one from where our opponents are from.
3) Get one of these mobile coffee vans in so folk can get a good coffee rather than just instant stuff.
4) Decent local pork pie, sausage rolls and scotch eggs will sell well and for a premium.
5) Sell decent sweet food (cakes, donuts, etc) - maybe associated with coffee above.
6) Get different food outlets in offering different options. These can change during the season to add variety.

 

I wonder if @ark104 could answer this? He was organising something along these lines in York, I think.
In regard to cold weather days,could nicely decorated containers be placed in the Soutn,East and Queens Road car parks,with stools and tables,next door to independent food vendors?

 

Wow,that's an average adults daily calorie intake there,(possibly 2)

 

There are mobile vans doing this,also a lot of Street vendors stop after the summer as they claim there isn't the need,I disagree there is the potential to trade through Autumn/winter if there is opportunity at sports grounds.

 

Thinking about this thread and the great ideas in it, it occurred to me that the council may not be in favour of lots of independent vendors turning up at Oakwell on match days, as it would detract from the efforts they have done in the town centre. Perhaps I'm overthinking it.

 

Thank you Ben.