Laptop / Outlook help

Discussion in 'Bulletin Board' started by fired, Oct 6, 2022.

Page 1 of 3
  1. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Just returned to my laptop having been off sick a few days. When i got to my log in, it opened up my pages, with my account e mail and the random name “Jonnie Armstrong”

    This is a virtually brand new lap top that has only been used by me on a couple of occasions. I’m bemused. Have I been hacked or is this some template thing I need to change?
     
    fired, Oct 6, 2022
    #1
  2. Wat

    Watcher_Of_The_Skies Well-Known Member

    Joined:
    Aug 12, 2011
    Messages:
    9,298
    Likes Received:
    5,204
    Trophy Points:
    113
    Location:
    Leeds
    Style:
    Barnsley
    What are you logging in to for that to appear?
     
    Watcher_Of_The_Skies, Oct 6, 2022
    #2
  3. LiverpoolRed

    LiverpoolRed Well-Known Member

    Joined:
    Jul 25, 2005
    Messages:
    14,733
    Likes Received:
    6,894
    Trophy Points:
    113
    Location:
    Liverpool, Liverpool, United Kingdom, 105653082800
    Style:
    Barnsley (full width)
    Work laptop or your own personal one?
     
    LiverpoolRed, Oct 6, 2022
    #3
  4. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Work.
     
    fired, Oct 6, 2022
    #4
  5. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    I’ve just turned it on and it’s on the welcome, and also on the home screen.
     
    fired, Oct 6, 2022
    #5
  6. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    This is on the system page - the random new name alongside my outlook account address.
     

    Attached Files:

    fired, Oct 6, 2022
    #6
  7. Don

    Donny-Red Well-Known Member

    Joined:
    Sep 1, 2018
    Messages:
    5,766
    Likes Received:
    7,785
    Trophy Points:
    113
    Gender:
    Male
    Style:
    Barnsley (full width)
    Then the only answer is your work's IT department. Anything else could get you sacked
     
    Donny-Red, Oct 6, 2022
    #7
  8. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
     
    fired, Oct 6, 2022
    #8
  9. Don

    Donny-Red Well-Known Member

    Joined:
    Sep 1, 2018
    Messages:
    5,766
    Likes Received:
    7,785
    Trophy Points:
    113
    Gender:
    Male
    Style:
    Barnsley (full width)
    Given you broke the quote in the above, I don't think you're the most qualified to be fixing or looking for issues i a works IT account.

    That's not smug - it's sound advice to stop you losing your job.
     
    Donny-Red, Oct 6, 2022
    #9
  10. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    There is no IT department.
     
    fired, Oct 6, 2022
    #10
  11. Wat

    Watcher_Of_The_Skies Well-Known Member

    Joined:
    Aug 12, 2011
    Messages:
    9,298
    Likes Received:
    5,204
    Trophy Points:
    113
    Location:
    Leeds
    Style:
    Barnsley
    Looks like someone else is logged in. :)

    Do you connect to any work related systems?
     
    Watcher_Of_The_Skies, Oct 6, 2022
    #11
  12. Don

    Donny-Red Well-Known Member

    Joined:
    Sep 1, 2018
    Messages:
    5,766
    Likes Received:
    7,785
    Trophy Points:
    113
    Gender:
    Male
    Style:
    Barnsley (full width)
    Then you're going to have to give a bit more detail about how they manage their data. It's almost certainly a fact that there's something in your employment contract that means that you could lose your job by risking the security of their data.
     
    Donny-Red, Oct 6, 2022
    #12
  13. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
     
    fired, Oct 6, 2022
    #13
    TitusMagee likes this.
  14. kestyke

    kestyke Well-Known Member

    Joined:
    Jul 26, 2005
    Messages:
    3,393
    Likes Received:
    1,667
    Trophy Points:
    113
    Location:
    In the chestnut tree cafe, waiting
    Home Page:
    Style:
    Barnsley
    Can you log in via your phone or other pc/laptop/tablet? So you can try to see if it is account or machine related...
     
    kestyke, Oct 6, 2022
    #14
  15. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Just an e mail account. There’s nothing stored as it’s so new. I’ve managed to change the log in /passwords for all accounts.
     
    fired, Oct 6, 2022
    #15
  16. kestyke

    kestyke Well-Known Member

    Joined:
    Jul 26, 2005
    Messages:
    3,393
    Likes Received:
    1,667
    Trophy Points:
    113
    Location:
    In the chestnut tree cafe, waiting
    Home Page:
    Style:
    Barnsley
    At work I can log into any pc and my account/desktop pops up.
     
    kestyke, Oct 6, 2022
    #16
  17. fir

    fired Administrator Staff Member Admin

    Joined:
    Oct 15, 2007
    Messages:
    16,524
    Likes Received:
    12,401
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    No, I don’t have that. Everything is on the main hard drive on my PC at work but I’m not on a shared system. The new laptop only has a handful of documents stored on it.

    I think it might be something to do with an incomplete account verification. So where microsoft didn’t get full details they “masked” the account. Not sure - going to take it in to work on Monday and ask someone who knows more than me.
     
    fired, Oct 6, 2022
    #17
  18. Gally

    Gally Administrator Staff Member Admin

    Joined:
    Nov 5, 2009
    Messages:
    17,043
    Likes Received:
    12,613
    Trophy Points:
    113
    Location:
    York
    Home Page:
    Style:
    Barnsley
    My guess would be that's the name of the person who had the laptop before you or who set it up. Can't be sure, but it looks like a windows credential rather than an Microsoft 365 one. Presumably if you don't have an IT department, the setup is pretty basic.

    Check this:

    https://www.howtogeek.com/451779/how-to-change-your-name-on-windows-10s-sign-in-screen/

    (probably the local account option but try both)

    Alternatively, log in to your email via a browser if you can and check the display name and that the account hasnt been hacked
     
    Gally, Oct 6, 2022
    #18
    LiverpoolRed and TitusMagee like this.
  19. JamDrop

    JamDrop Well-Known Member

    Joined:
    Mar 30, 2013
    Messages:
    18,594
    Likes Received:
    19,465
    Trophy Points:
    113
    Location:
    Leeds
    Style:
    Barnsley (full width)
    Accidentally deleting an ‘]’ off a quote doesn’t make someone ‘not qualified’ for something. You missed a letter in your own reply - which definitely was smug btw.
     
    JamDrop, Oct 6, 2022
    #19
    fired and TitusMagee like this.
  20. Don

    Donny-Red Well-Known Member

    Joined:
    Sep 1, 2018
    Messages:
    5,766
    Likes Received:
    7,785
    Trophy Points:
    113
    Gender:
    Male
    Style:
    Barnsley (full width)
    ooh just like I suggested.
     
    Donny-Red, Oct 6, 2022
    #20
Page 1 of 3

Share This Page