I agree, it can often be a case of ‘swings and rarndabarts’ with genuine/honest mistakes, but their is nothing honest or a genuine mistake when refs are not treating things equally
I do. They should be neutral. If they aren't, then if we want to make a complaint we've already displayed an opinion and look biased and/or unprofessional.
I like the idea that whoever is behind the club's social media account is a real person, and probably a Reds fan. If I want a dispassionate and neutral account of the facts then I'll look at the BBC live updates.