Virgin Media text me to say my mobile monthly price going up by 17.3%

That’s RPI inflation of 13.4% plus 3.9%. FFS, so an £8 plan from April 1st will be an extra £1.38. Workers being accused of being greedy for striking for less % pay rise demand than this.

 

I’m about to make it worse for you
I got one from O2 yesterday saying 13.4%.
The best bit is O2 & Virgin are same company now.

 

Mads Andersen sent me my e-mail.

 

Got the email about TV and broadband packages going up by £21.50. Phoned them to see what they could do as I'd been a loyal customer for nearly 20 years(I have a blueyonder email address)

Anyway with what I pay now and the increase would come to £107.50, offered me the same package for £110 and said I wouldn't be subjected to the increase. I dropped the phone laughing regained my composure and told them I would call back and speak to retentions. Daughter called last week and got hers reduced from 85 down to 45.

 

We dropped tv as don’t use it and negotiated a faster broadband speed for £24 rather than the £58 we were paying.

 

That's what we are thinking of doing, got while May before the price increase. Asked her indoors to make a list of the channels she mainly watches and it's all Freeview, kids watch telly in the bedroom and pay for their own Netflix so costing me a bomb just for Freeview. Will see what retentions offer me before deciding, even tried dropping phone line as we haven't had a house phone in 3 years but that increases price as well

 

We dropped phone too, I forgot about that. They (Virgin Media) originally offered us something rubbish so we set up a date for BT to come out a week later and told them to cancel our package. Two days before the appointment, Virgin Media called and offered us the above deal so we cancelled with BT.

 

I’m waiting on my new charges from virgin any day now. Looks like I’ll drop home phone as I hardly use it and drop my tv package and use free view in my tv.
If internet package is too dear I’ll certainly be looking for another provider.

 

Sky the same - we've had an email today.

I can't see how it's allowed that companies can put prices up in the middle of a contract, but then again I thought Schopp wasn't bad so what do I know.

 

They did same other year if I remember right......not received my email yet but they give you chance to cancel your contract if not happy with new price.....may be time for dodgy stick if they ripping us off!

 

It depends what you mean by ‘middle of a contract’. If you’re in a fixed price period it won’t be rising (that’s what our Virgin Media email said anyway), if you’re on a rolling contract then they can put it up anytime and you can leave anytime.

 

Haven't a clue to be honest - the wife rang up about 3 months ago to haggle, and then got the price down to a decent amount. Its now crept up a little again.

Presume it must be a rolling one.

 

Phoned up virgin media to haggle over my bill , got a new contract offer sorted and emailed to me . 44£ instead of the 75£ it would have risen to. An hour later they’ve phoned and said it was a mistake and the 44£ offer would have the increase added to it too

 

We had the same from EE for our mobile contract.

Phoned them up and they weren't interested.

Their loss as moved to Lyca mobile:

New Customer Offer
3GB Data
Lyca Mobile 30 day SIM card for only £0.01 per month for first 6 months, £4.75 thereafter.

Unlimited National Mins & SMS

100 International mins to Europe + USA + China

Eu Roaming

https://www.lycamobile.co.uk/ucustomer/mse-3gb/

Will save quite a bit over six months and three contracts.

 

Still waiting to see if my EE contract goes up, just had email from Virgin media. I cancelled phone and TV quite a while a go so only have broadband with them now. Last time they tried to increase it I got on to them and ended up em with a new contract at £23 per month. New price increase from May is an additional £7 per month. So I’m on to them now on live chat waiting to get connected. Will just tell them to cancel my package unless the increase is scrapped.

 

Shocking. Sums them up.

 

(posted earlier re problem with BT.)
Initially asked how what the charge would be to come out of existing 24 month contract (broadband/landline) - still 12 months to go - quoted £385. Decided to stay with BT.

Checking e-mail that evening found e-mail from BT - had been put on 24 month contract form present time. I'd not asked for a new contract nor was it discussed.
Phoned BT - advised I could cancel new contract - and told my original contract was also cancelled because the new contract superseded the existing one (12 months to go.)
Set things up with Utility Warehouse and out of courtesy phoned BT to say I'd left them - put through to 'Retentions' who explained that when the new contract was cancelled I had to revert to the original contract.
COYR
Guy acknowledged I'd been given wrong advice but there was no way out of original contract
'if we let you do it everyone will do it!!'
Got through to Complaints - they said that normally I would have to revert to original contract (not sure if this is right.)
But because I'd had a new unasked contract foisted on me they would 'release' me from the original contract which had 12 months to go.
'Helen' in Complaints was astonished! - had never come across a case where a new contract was given to someone with no discussion !
Check out Utility Warehouse - I have switched my Mobile provider to them and as a result get a reduced energy bill.
COYR have a good feeling for Saturday

 

Just had an email from EE regarding my broadband going up. 14.4% from April, so I think mines going up about £4-5 a month (can't remember what I'm paying). I've just switched my mobile to Vodafone because I got a good deal, so just waiting to see what that means for that particular contract as well.

 

I’ve been in contact with them and told them if it’s increasing from £23 after I was guaranteed it won’t increase in the 18 month contract then I want to cancel. They said I understand and will add a loyalty bonus.. so they wanted me to pay £19.50 until May then then £26.50 from May. My March bill is already in process so would only get 1 month at £19.50. Told them that’s not what I want and if it can’t be kept at £23 I want to cancel. And ey prestoo, “I understand sir and I have amended this for you, you will be paying 23GBP until your contract expires” “Thank you for being a loyal and valuable customer”

So I’ve got it again. Takes a while to get through to them but so be it. Not letting the robbing tw4t3 take pi33. Hopefully everyone does this and doesn’t just accept the price increases