Why can’t folk help anymore………

Why is it when you pick phone up or go into a shop/bank/doctors whatever to get help or advice person other either can’t be arsed or doesn’t know what Fuking day it is!???


Honestly since covid it’s like everyone’s brains have stoped working!

Just one example, I’ve a fairly serious claim ongoing which is 5 years down the line, council and bank insurance involved etc……..it’s got to point where I’m ringing various departments to get updates to feed it back to others cos there seemingly too inept to do a simple thing and ‘talk’ to others………absolute boils my ****……..as for this department at the council, well…….we’ll leave that one there!!!!!

Can we just wind clocks back to where folk had some common sense and didn’t just pass the book all the time??????

Rant over!!!!

P.S think Nowrood’s hair transplant looks ***** anyhow

 

And why is it that you can ring a company up any time day or night over a period of about 3 years now and every time they're experience higher than usual volumes of calls?

 

That excuse is stupendously ridiculous, you can't ALWAYS be experiencing a higher than usual volume of calls

 

Unless they don’t get any calls and your call constitutes a higher than usual volume

 

Because most of us with experience who were any good in a customer facing role, got fed up with the obnoxious carnage that was the majority of the human race during lockdowns and got out as soon as we could.
I'd guess.

 

Can’t imagine what abuse was levelled at you but we’re 3 years on now and still I hear this been used………it’s as everyone just wants to pass book

 

Why are call centres only open 9-5 Monday to Friday they they are all inevitably based out of India makes no actual sense

 

Sky and virgin phone or tv prime examples of this.
Phone up with a complaint they are busy as fk. Then you get nowhere with the clown on the other end of the phone.
But leave them and they cannot do enough for you.
Absolute maggots.

 

Brexit

 

I get annoyed that you can rarely contact anyone by email these days to lodge a complaint, or ask a question. I prefer to fire off an email when the issue is not urgent, and then await a reply. These days you are forced to call, with all the wait / transfer issues this involves; try a chat session, with all the issues associated with a call, or interact with a useless chatbot.

 

Buck.

 

Get the physical address and send a good old-fashioned letter. That should confuse the fèck out of them. Start your letter with "This is my 3rd letter to you regarding this matter and I am still awaiting a response." End your letter with "I enclose a stamped self-addressed envelope", but then don't enclose anything.

 

In the company I work for there are a number of people who have a permanent out of office message that says: thank you for your email. I will aim to respond to your email within 3 working days and fully resolve your query working 10 working days” like it’s effing normal! imagine getting that in 2018 and you’d have hit the roof! Now it’s just accepted.