No tickets

Discussion in 'Bulletin Board' started by Cambridge Red, Sep 23, 2023.

  1. Cam

    Cambridge Red Well-Known Member

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    I ordered tickets for today's Northampton game online (Monday 18th), but they haven't arrived.
    Tried phoning ticket office, just put me on hold, then closes connection.

    Anyone any idea how I might contact the club/ticket office?
    I'm living down in Cambridge.

    TIA
     
    Cambridge Red, Sep 23, 2023
    #1
  2. Jam

    Jamo Well-Known Member

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    Twitter if you can, or Facebook. Tend to fairly quick at responding
     
    Jamo, Sep 23, 2023
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    Cambridge Red likes this.
  3. Jam

    Jamo Well-Known Member

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    Or phone the superstore, 01226 211400

    Box office is closed on Saturdays with no home game
     
    Jamo, Sep 23, 2023
    #3
  4. Cam

    Cambridge Red Well-Known Member

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    Thanks both
     
    Cambridge Red, Sep 23, 2023
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  5. Jay

    Jay Well-Known Member

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    Have you sorted it out?
     
    Jay, Sep 23, 2023
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  6. Rm1

    Rm17 red Well-Known Member

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    I've had this problem before . If I hadn't received my tickets by Friday I've rung the office and they have sent them with the supporters coach. Hope you've sorted something out mate
     
    Rm17 red, Sep 23, 2023
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  7. Cam

    Cambridge Red Well-Known Member

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    Superstore takes me to some call centre that only deal with online sales. :)
    not on Facebook :)
    tried to message them via twitter, but it looks like their account doesn't accept messages :)
    not someone who proactively uses Twitter, only to read. I have replied to Barnsley FC's latest post, but I'm guessing that's not the proper place :rolleyes:

    Is it worth contacting Northampton?
     
    Cambridge Red, Sep 23, 2023
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  8. Rm1

    Rm17 red Well-Known Member

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    You have nothing to lose , hopefully they are understanding , you have confirmation of your purchase so hopefully they can print you another one
     
    Rm17 red, Sep 23, 2023
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  9. scarf

    scarf Well-Known Member

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    There's a lad, Neil Turton, posted last night under the club's post that he had two unwanted tickets that could be collected down there.
    Might be worth DM ing him?
     
    scarf, Sep 23, 2023
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  10. Cam

    Cambridge Red Well-Known Member

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    Thanks, gonna drive to ground & take my chances.
     
    Cambridge Red, Sep 23, 2023
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  11. HarpStaysSharp

    HarpStaysSharp Active Member

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    Just an idea...
    Doesn't BFC usually have a 'pick up' point for tickets at away games?
    If they are doing one at Northampton you could try there - show them payment proof and they should be able to arrange some tickets for you.
     
    HarpStaysSharp, Sep 23, 2023
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  12. HarpStaysSharp

    HarpStaysSharp Active Member

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    Just looked on Northampton FC webby thing and found this, may help...

    The ticket office will also be open from 10am until kick off and again after the game until the queue has cleared. Please note from 2pm the ticket office will be dealing with Barnsley tickets only. Sales for other games will resume after the match.
     
    HarpStaysSharp, Sep 23, 2023
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  13. ade

    ade Well-Known Member

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    Did you get sorted?
     
    ade, Sep 23, 2023
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  14. Cam

    Cambridge Red Well-Known Member

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    Got sorted in the end. The Northampton ticket guy looked at my confirmation email and issued me some tickets. :)
    Thanks to you all for trying to help.
     
    Cambridge Red, Sep 23, 2023
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  15. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    Really pleased they were helpful
    And sorted tickets for you
     
    Farnham_Red, Sep 23, 2023
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