Virgin Media

Discussion in 'Bulletin Board' started by Brian Mahoneys Waist, Oct 18, 2024.

  1. Bri

    Brian Mahoneys Waist Well-Known Member

    Joined:
    Oct 28, 2005
    Messages:
    7,795
    Likes Received:
    6,905
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    My present contract ends in 3 weeks.At the moment I pay £69 per month and at the end of my contract it goes up to £85.They've sent me a renewal offer at £74.
    Would you take that or see if I can get them even lower.?
    I'm also an O2 customer could that work as a bargaining tool now they've merged.
    My package is Volt M250 broadband,Mix TV and anytime phone calls.
    Any advice welcome especially from people on a similar package.Thanks
     
  2. Skryptic

    Skryptic Well-Known Member

    Joined:
    Mar 23, 2015
    Messages:
    3,070
    Likes Received:
    3,254
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    As a new customer you can get 516mbps + Sky Sports for £75. Ring them up and you can probably get it down to £50
     
  3. RedfearnsRocket

    RedfearnsRocket Well-Known Member

    Joined:
    Aug 3, 2023
    Messages:
    1,697
    Likes Received:
    2,321
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Ring them up, I did the same, had to sign a longer contract at 24 months, held my nerve to the point I was prepared to walk away
     
  4. tosh

    tosh Well-Known Member

    Joined:
    Mar 20, 2008
    Messages:
    5,883
    Likes Received:
    2,804
    Trophy Points:
    113
    Occupation:
    Retired
    Location:
    North Sea
    Style:
    Barnsley Dark
    Just renewed a couple of months ago for £39.
    Didn't need their tv package but took it to get the broadband price down.
    My package is M250 broadband, Mixit TV and phone with weekend chatter. I needed to tell them I was leaving before I got the deal.

    Edit. Forgot to say total package is £78 without the discount. So half price basically.
     
  5. LiverpoolRed

    LiverpoolRed Well-Known Member

    Joined:
    Jul 25, 2005
    Messages:
    14,665
    Likes Received:
    6,798
    Trophy Points:
    113
    Location:
    Liverpool, Liverpool, United Kingdom, 105653082800
    Style:
    Barnsley (full width)
    Just gone with Youfibre for Broadband - I know it's not the whole package but we pay 29 for that for 150 mb and a Mesh Network - can get speeds up to 9gb with other packages
     
  6. You

    Youuureds! Well-Known Member

    Joined:
    Oct 25, 2017
    Messages:
    474
    Likes Received:
    256
    Trophy Points:
    63
    Gender:
    Male
    Style:
    Barnsley (full width)
    Go on uswitch, some good offers and much cheaper than £74
     
  7. Marc

    Marc Administrator Staff Member Admin

    Joined:
    Aug 10, 2012
    Messages:
    27,872
    Likes Received:
    22,373
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    I’ve just switched to EE. 900mbps fibre and unlimited 5G mobile SIM, for £61. Cheaper if you go with 150 or 500 mbps fibre.
     
  8. Yoyo

    Yoyo Well-Known Member

    Joined:
    Jul 17, 2005
    Messages:
    1,094
    Likes Received:
    335
    Trophy Points:
    83
    Style:
    Barnsley
    The best offers only come once you've actually gone through the process of cancelling and you are in the 30 day notice period.
     
    Redstone likes this.
  9. Redstone

    Redstone Well-Known Member

    Joined:
    Sep 10, 2005
    Messages:
    15,947
    Likes Received:
    11,387
    Trophy Points:
    113
    Style:
    Barnsley Dark
    Ring up and cancel. They'll offer you something. Turn it down. They'll say they can't cancel and pass you to Cancellations (they call it retentions)
    They'll offer you a better deal. If you're happy take it. If not cancel.
    Usually they about half way through the notice period They'll start calling with more offers.
    Depends how much time you are willing to put in.
    Whatever you do make sure you get put through to the 2nd department. Do not take the first lower offer.
    It's just a pain you have to do this.
     
  10. Bri

    Brian Mahoneys Waist Well-Known Member

    Joined:
    Oct 28, 2005
    Messages:
    7,795
    Likes Received:
    6,905
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Update.After contacting Virgin Media they've increased my tv package and broadband bungle and brought the price down to £61 for 18 months.In month 19 it goes up to £71 which is £14 less than they were wanting originally.
    Only downside was that my phone calls have gone from anytime to Weekend Chatter but that won't be a problem.All in all pretty happy.
     
    jptykes and JamDrop like this.
  11. fit

    fitzytyke Well-Known Member

    Joined:
    Feb 5, 2006
    Messages:
    7,532
    Likes Received:
    5,639
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    I switched Broadband from Sky to Vodafone 150. I pay £29 per month and got a £120 gift card so works out at £24 per month over a 2 year contract.
     
  12. Jud

    Juddy G Well-Known Member

    Joined:
    Nov 18, 2014
    Messages:
    4,203
    Likes Received:
    3,028
    Trophy Points:
    113
    Occupation:
    Watter man
    Style:
    Barnsley (full width)
    Mine was gonna go up to £169 would only offer new customers new deals, told em to stick it then I kept getting calls with offers.
    Just broadband only now with Apple, Amazon and Netflix subscriptions
     
  13. Sta

    Stahlrost Well-Known Member

    Joined:
    Oct 13, 2006
    Messages:
    21,233
    Likes Received:
    13,298
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    None
    Location:
    Dodworth
    Home Page:
    Style:
    Barnsley Dark
    I'm fascinated with the sums people are prepared to pay for media, internet etc. We pay £16 per month. What on earth justifies £169 per month?
     
    Last edited: Oct 19, 2024
  14. RichK

    RichK Well-Known Member

    Joined:
    Feb 24, 2007
    Messages:
    28,864
    Likes Received:
    2,315
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    We pay about £125 per month to EE/BT for broadband, TV, subs for Netflix, Now (and god knows what else the wife has added!).

    The TV/media boxes they give are *****.
     
  15. fit

    fitzytyke Well-Known Member

    Joined:
    Feb 5, 2006
    Messages:
    7,532
    Likes Received:
    5,639
    Trophy Points:
    113
    Style:
    Barnsley (full width)
    Sometimes it’s just laziness mate, and/or dread of phoning them up to haggle :)
     
  16. Jud

    Juddy G Well-Known Member

    Joined:
    Nov 18, 2014
    Messages:
    4,203
    Likes Received:
    3,028
    Trophy Points:
    113
    Occupation:
    Watter man
    Style:
    Barnsley (full width)
    No way was I paying that, we had 2 boxes with full packages as father in law lived with us until he died last Nov, he watched a lot of football and cricket
     
  17. Bla

    Blackcountryred Member

    Joined:
    Sep 18, 2014
    Messages:
    70
    Likes Received:
    77
    Trophy Points:
    18
    Style:
    Barnsley (full width)
    Ring and tell them you are going. have a researched plan in front of you to quote the cost at them, I did this and my proposed £64 became £39 without a fight,
     

Share This Page