Another Fine Example of BFC Customer Service

Discussion in 'Bulletin Board ARCHIVE' started by Darred, Aug 2, 2006.

  1. Dar

    Darred Active Member

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    One of the lads at work phoned the box office today to buy 2 season tickets.
    Got through to Box office and was told there's only one lass working today and she's busy. Phoned back 20 mins later, still busy but "we'll phone u back"
    Still awaiting phone call!!!

    Could have paid a decent striker for a day or 2 wi that
     
    Darred, Aug 2, 2006
    #1
  2. pompey_red

    pompey_red Well-Known Member

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    ever post when you get an answer first time ???

    didnt think so....
     
    pompey_red, Aug 3, 2006
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  3. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    Thing is this sort of post is boring

    My recent dealings with the box office were first class

    I went to buy an ST for the seat that I knew was free next to my Dad. After a short queue at a well staffed box office (3 staff on on a Saturday morning) I handed in my ST form - the helpful and friendly girl behind the desk checked it was availlable and took payment, then printed out the ST book and gave it to me.

    All true -but not worth the effort of typing really is it
     
    Farnham_Red, Aug 3, 2006
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  4. O.W.T.

    O.W.T. New Member

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    I have nothing but praise for them

    been great and really helpful in my dealings for the last few seasons with sorting out new season tickets for the kids.
     
    O.W.T., Aug 3, 2006
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  5. Red

    Red Fern New Member

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    RE: Thing is this sort of post is boring

    same here, I changed my seat this season and they got Dave Hancock to open the gates at the back of the stand so I could walk around and pick the seat I wanted.</p>

    Quality service(y)</p>

    btw, Dave(if you read the board), that little key in the box office was mine mate after all..[​IMG] </p>
     
    Red Fern, Aug 3, 2006
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  6. Dar

    Darred Active Member

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    RE: Thing is this sort of post is boring

    It is worth the effort of typing when the club is crying poverty but can't be arsed phoning somebody who wants to spend £600. AND has only one lass in the ticket office 3 days before the start of the season.
     
    Darred, Aug 3, 2006
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  7. Swi

    Swinton Red New Member

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    Second that,season tickets,away tickets,superstore online.NO PROBS
     
    Swinton Red, Aug 3, 2006
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  8. Redstone

    Redstone Well-Known Member

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    ill jump on too

    they always been fine with me. quality service
     
    Redstone, Aug 3, 2006
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  9. Gue

    Guest Guest

    They are entitled to go on their holidays

    Schools are becoming very strict on when they allow children to be released on holiday before fining parents big money.
    Give them a break.
     
    Guest, Aug 4, 2006
    #9
  10. Bol

    Boltonred New Member

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    RE: ill jump on too

    Always had a great service at the ticket office.

    Problem we do have is the fact we have too many fans that moan at the slightest thing. It's getting really boring to be fair.
     
    Boltonred, Aug 4, 2006
    #10
  11. Gue

    Guest Guest

    RE: ill jump on too

    Me too. All praise to the lasses.
     
    Guest, Aug 4, 2006
    #11

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