barny with Virgin

Discussion in 'Bulletin Board ARCHIVE' started by uncle mort, Jan 2, 2009.

  1. unc

    uncle mort New Member

    Joined:
    Apr 7, 2007
    Messages:
    8,541
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Wombwell
    Home Page:
    trying to over charge me by £50, told em to get stuffed I'm not paying it. Only to be told I cannot be disconnected for another 30 days, and so will receive another bill and also I will be taken to court if I dont pay them the said £50 (wnkr)
     
  2. dod

    doddy Active Member

    Joined:
    May 21, 2006
    Messages:
    5,471
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Barnsley, England, United Kingdom,
    Home Page:
    Style:
    Barnsley (full width)
    What have you been overcharged for if you dont mind me asking?
     
  3. unc

    uncle mort New Member

    Joined:
    Apr 7, 2007
    Messages:
    8,541
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Wombwell
    Home Page:
    was over charged last month for Sky sports which I only had for 1 month, added sky movies for the xmas period, charged me 2 months for that
     
  4. dod

    doddy Active Member

    Joined:
    May 21, 2006
    Messages:
    5,471
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Barnsley, England, United Kingdom,
    Home Page:
    Style:
    Barnsley (full width)
    Did you ask to speak to one of the managers?
     
  5. unc

    uncle mort New Member

    Joined:
    Apr 7, 2007
    Messages:
    8,541
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Wombwell
    Home Page:
    yep

    been a customer of telewest since the day it was installed in Wombwell, made no difference
     
  6. Lee

    Lee Active Member

    Joined:
    Jul 18, 2005
    Messages:
    3,438
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Barnsley, England, United Kingdom
    Home Page:
    Style:
    Barnsley (full width)
    I believe they do...

    i'm with Virgin and think they charge a month in advance, to try and prevent people from just adding stuff for 1 month at a time.
     
  7. dod

    doddy Active Member

    Joined:
    May 21, 2006
    Messages:
    5,471
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Barnsley, England, United Kingdom,
    Home Page:
    Style:
    Barnsley (full width)
    RE: I believe they do...

    Thats what i was gonna say

    And im surprised that they let you put em on for just on month
     
  8. Lee

    Lee Active Member

    Joined:
    Jul 18, 2005
    Messages:
    3,438
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Barnsley, England, United Kingdom
    Home Page:
    Style:
    Barnsley (full width)
    When you cancel you get that 2nd month back
     
  9. Jam

    James G New Member

    Joined:
    Sep 13, 2005
    Messages:
    3,129
    Likes Received:
    0
    Trophy Points:
    0
    Home Page:
    I've got the XL package, phone and broadband

    Last month bill was same as normal - this month I have been charged an extra 11 quid for half a month's use

    what's that all about?
     
  10. Red

    Red Fern New Member

    Joined:
    Jul 17, 2005
    Messages:
    3,872
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Melton
    Home Page:
    Had a similar thing with sky, when I wanted to end my contract, they wanted me to pay for two months due to the 30 day notice(why it's 30 days is beyond me, its takes a second for them to disconect you, but 30 days for you to disconect from then (dunno) ) , anyway I binned em and haven't paid for tv since.30/40 quid a month so they can ram adverts down your throat every ten minutes... no ta... robbin' fekers... :(( </p>
     
  11. Zad

    Zadok Guest

    They've messed me about and are charging me for a property I left in summer despite me cancelling and going through the correct procedure.
    I gave them my address in Korea and told them I was moving there and they could chase me there for it...

    They're ****.
     
  12. budmustang

    budmustang Well-Known Member

    Joined:
    Jul 28, 2007
    Messages:
    5,709
    Likes Received:
    3,192
    Trophy Points:
    113
    Occupation:
    Engineer
    Location:
    Adelaide, SA
    Style:
    Barnsley Dark
    Big companies have too much power these days

    Contracts that suit them. Unrealistic and unfair terms and conditions you have to sign up to. Would they sign our terms and conditions? Would they ****. "I'm sorry sir but that's against our company policy." What does that mean? Sod all, that's what. They use it to justify all sorts. What about our personal policies to do otherwise? Lengthy cancellation policies (I believe Setanta has 90 days). How can they justify this? Direct debit, automatic renewals, billing in advance... it goes against basic consumer rights. Yet they're allowed to do it because it is perfectly legal. We're individually too small to matter to the big companies and the legal system won't look after us. It's a scandal I tell thi.
     
  13. unc

    uncle mort New Member

    Joined:
    Apr 7, 2007
    Messages:
    8,541
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Wombwell
    Home Page:
    RE: Big companies have too much power these days

    never in the 15 years plus I have been with them has a contract been signed by me or my wife, **** em let them take me to court for the 50 quid
     
  14. unc

    uncle mort New Member

    Joined:
    Apr 7, 2007
    Messages:
    8,541
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Wombwell
    Home Page:
    amazing what women can do

    wife came home and rang Virgin, now gone from the money they said I owed em to £44 credit next month (Y) (Y) (Y) (Y)
     
  15. dod

    doddy Active Member

    Joined:
    May 21, 2006
    Messages:
    5,471
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Barnsley, England, United Kingdom,
    Home Page:
    Style:
    Barnsley (full width)
    RE: amazing what women can do

    Aye, flicker a few eyelids and lower the top :D :D :D
     

Share This Page