Board states it needs to reconnect

Discussion in 'Bulletin Board ARCHIVE' started by Homer, Jan 5, 2013.

  1. Hom

    Homer Well-Known Member

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    Is this an admission that for the last two years they have cocked up. Are they now realising that over the last two years they have managed to get our gate down to 8000. That we are at the bottom. That our food, facilities etc are crap. That our ticketing and PA is utter rubbish. That the membership scheme is no good whatsoever. That our website is crap and never has anything to say, only On Barnsley Player take it or leave it. So are we saying that you as a board are also looking at yourselves, and are to listen to the fans and our community. If so then let's get on with it and all work together. Will watch this space over next few months
     
    Homer, Jan 5, 2013
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  2. blivy

    blivy Well-Known Member

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    I don't think the membership idea was a bad one. It effectively means we can charge opposition fans more. I just needs implementing differently.
     
    blivy, Jan 5, 2013
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  3. Plankton Pete

    Plankton Pete Well-Known Member

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    I think it's simply a soundbite; making the noises they think the supporters want to hear, managing expectations prior to an underwhelming appointment.
     
    Plankton Pete, Jan 5, 2013
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  4. Marc

    Marc Administrator Staff Member Admin

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    I tend to agree with Pete. Generic phrases, wheeled out in times of crisis. We've heard these words before, we just forget.
    I've got significant experience in organisational simplification. I've emailed the Club on several occasions, offering my services free of charge. Never had a single reply.
     
    Marc, Jan 5, 2013
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  5. Che

    Chef Tyke Well-Known Member

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    I think it is indicative of the reasons why hill got sacked. He has managed to assist in disconnecting the club from its fan base IMHO with his ill thought out comments.
     
    Chef Tyke, Jan 5, 2013
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  6. Jum

    Jumper Active Member

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    As electric been cut off
     
    Jumper, Jan 5, 2013
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  7. SuperTyke

    SuperTyke Well-Known Member

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    It was unethical, immoral, illegal (under FL rules) and drove our fans away.

    More away fans have benefited from the membership discount than home fans. Fact
     
    SuperTyke, Jan 5, 2013
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  8. Jay

    Jay Well-Known Member

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    Who could they appoint for us all to be whelmed?
     
    Jay, Jan 5, 2013
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  9. SuperTyke

    SuperTyke Well-Known Member

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    The full ponty
     
    SuperTyke, Jan 5, 2013
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  10. pilleyphil 2u

    pilleyphil 2u Active Member

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    website needs to be more clearer look at other clubs websites and SIMPLER TO NAVIGATE
    LOOK AT PETERBOROUGH'S WEBSITE for an easy navigable one with info easily on front page
    simpler to understand offers with info on outside of box office
    club shop open after game.
    box office open after game.
    east stand club shop well depleted with stock - just how much are Barnsley promoting team.
    season long deal for kids.up to 3 free with full paying adult on a match by match basis if adult gets membership card .
    with 50p discount voucher for programme and £1-00 off food .
     
    pilleyphil 2u, Jan 5, 2013
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  11. She

    Sheriff Well-Known Member

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    Would that be the club shop that they relinquished control of and apparently have no say in how it's run? It's the first thing I spotted was missing from the OP's original list of appalling decisions.

    As other's have already stated, it's merely soundbites now. Empty words that we've heard before and no longer believe.
     
    Sheriff, Jan 5, 2013
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  12. Mr C

    Mr C Well-Known Member

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    Re-connect with fans? Does that mean the new manager will have to answer all the emails that they can't be bothered with?
     
    Mr C, Jan 5, 2013
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  13. Marc

    Marc Administrator Staff Member Admin

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    The Posh site is identical to ours, to be fair. We're just rubbish at content management. The platform is poor.
    Get bars in every stand, make Preedy's free entry for registered home supporters & strengthen ties with Acorn Brewery.
    Full review of ticket pricing, including a fans' consultation period. £28 is too high, but some fans are just unrealistic. Publish the findings, to show the floor limit at which the Club start to lose money.
    Regular, positive engagement, with Barnsley fans. Perception is that Rowing only ever appears when something has gone wrong. Commitment to quarterly attendance at Supporters' meetings.
    Remove transaction fees for card purchases. It's prohibitive.
    Regular fan engagement from the catering company. To be fair, i've been encouraged with Lindley's approach to this so far.
    Improved response to customer comms & increase in use of social networks. Email, Twitter & Facebook adoption by the Club, are all terrible.
    Expand merchandising. The Club shop shouldn't be the only place to buy BFC merch.

    One last thing...all this costs money in the short term. Which we don't have much of. So if fans really want all this stuff, they have to accept it is likely to hit the manager's budget in some way.
     
    Marc, Jan 5, 2013
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  14. jptykes

    jptykes Well-Known Member

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    Reconnect? It's a long time since they were ever 'connected' in my opinion.

    Club has been on the slide for a long time.
     
    jptykes, Jan 5, 2013
    #14

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