I work for BT and.... I think it's pretty fair. People who don't pay by direct debit cost more to administer and have a much bigger chance of defaulting on their payment. You haven't got a bank account? They're free you know.
RE: How do you get paid? in the bank,what iam saying is not everybody as a account and its also illegal in Ireland
RE: I work for BT and.... fair, lets asks the people that are on minimum wage and see if they think its fair
RE: How do you get paid? In which case they pay an extra £4.50 - BT aren't stopping people having an account with them if they don't have a bank account, they just discount to people who pay by DD because it cuts their admin costs. And why does it matter if it's illegal in Ireland? It's only recently that insurance companies stopped charging a fee for paying by monthly DD
RE: I work for BT and.... do you think it's fair for BT to provide a phone service and them people turn round and say they're not paying cos they don't earn enough to pay the bill?
Its a fekin liberty.</p> anyone else what me to fund thier accounts department?</p> Next they will ask for extra more money if you pay cash... oh, hold on...</p> If they don't want the money they shouldn't send out the bills...whats to stop all companys doing the same and who sets the charge level?</p> (blagger) </p>
To be fair ... <font face="arial,helvetica,sans-serif" size="2">The past decade has seen BT prices reduced by more than £1 billion and last summer they introduced cheaper calling packages for millions of customers. </font></p> <font face="arial,helvetica,sans-serif" size="2">BT have also recently said that from 1 June, it is repeating its special offer of free evening and weekend calls as a thank you to its customers - a further potential saving of £150 million. </font></p> <font face="arial,helvetica,sans-serif" size="2">Whilst they are introducing a charge for non-direct debit paying customers from 1 May, the net effect is a maximum 50p a month increase for some customers and a 50p price cut for others. It's worth emphasising also that </font><font face="arial,helvetica,sans-serif" size="2">BT's company policy on ways to pay is the most customer-friendly in the business. Virgin charges more than three times as much for non-direct debit payments and Carphone Warehouse, Skytalk and Pipex Homecall refuse to accept customers who don’t pay in this way. </font></p> <font face="arial,helvetica,sans-serif" size="2">As Moose said, it costs more to accept non-direct debit payments from customers, not just because of the cost of taking the payments but also because non-direct debit customers are ten times more likely to pay late. This leads to millions of pounds of bad debt every year. BT also </font><font face="arial,helvetica,sans-serif" size="2">give customers at least ten days from the time of receiving their bill before processing the direct debit should they have any queries. </font></p> <font face="arial,helvetica,sans-serif" size="2">BT has also said that for customers who choose to switch to Direct Debit payments before receiving their first bill after 1 May the fee will be waived.</font></p>
Think of it like this..... Take it as though the people who decide to pay by direct debit get a discount, and the people who pay willy-nilly dont get the £4.50 discount. A bit similar to Gas & Electric.
