Call centres

Words fail me.</p>

 

I've worked in one in the past, and, err some customers ... words fail me.

 

Yep - I understand that. But I'm a good customer.

 

Which call centre did you call?

 

Two different ones of major companies.</p>

I'm afraid one of them needs to think seriously about changing its operators to some who can speak English coherently, and the other needs some serious communication overhaul.</p>

Example - Endless hoops through several menus, only to be told &quot;Please call during opening times which are 8am to 8pm Monday to Sunday. </p>

Er...... excuse me? I may be slow on the uptake at times but I was under the impression that 1pm on a Sunday falls within that category. But I may be wrong.</p>

 

I work in 1 some of the agents will give their level best to help you some just dont give a toss. its all look on which agent you get!