I've always defended it and never had too many problems. But this season it's been dire, even though the commentary is working. Fancy using ISDN for a paid-for service. It would be like using a Ford Anglia as the team bus.
I wasn't able to log on to the web-site initially and I've lost commentary 3 times already. It's not good. (The service - not the commentary, which is great, as usual).
To be honest I've given up. Nothing to do with Player ... I can't even get that far. The official site is a shambles. Every time I click on anything it's like a time delay, and I go round and round. The official site just doesn't work.
Pity, Mark Stokes has tweeted that with 2000 extra player subscribers the videoboard would be paid for.