Chesterfield tickets sent back

Dont know if this has been mentioned already but yesterday I went to buy some Chesterfield tickets only to be told "they went off sale at noon and some were sent back".

Wheres the sense in selling tickets up to noon on the day of a three oclock kick off? Surely the remainder would have been sold in the three hours up till kick off?

Time and time again i find myself arguing with jobsworths on the telephone. When are BFC going to sort things out.

Why cant we buy tickets over the net? Why do they assume that all reds fans live in Barnsley? Why are they still living in the seventies?

 

It doesn't make sense to me but...

I'm sure you'll be able to pay on the day.

 

RE: It doesn't make sense to me but...

I don't think you can.

Apparently there's a story on the official site which says that Chesterfield will not sell tickets on the gate to BFC fans.

I'm going to call Chesterfield in the morning and clarify, but it's not looking good.

 

RE: It doesn't make sense to me but...

our so called chairman said in program notes back in august that buying match tickets online is something they want to do in the not too distant future. but still nothing. i have my ticket for chesterfield. but why sending tickets back 3 hours later makes a difference i dont know. on the flip side people could have got them for the last 2 weeks. including when at home on boxing day.

 

RE: It doesn't make sense to me but...

I've got mine too.

I have little sympathy, people have had plenty of time.

 

OK

So what about the reds fans that didnt come on Boxing Day, dont, and wouldnt want to, live in and around Barnsley?

 

RE: OK

You don't know anyone who lives in Barnsley?

 

RE: OK

Your point being?

 

RE: OK

If you know someone who lives in Barnsley then you could have got them to buy you a ticket?

 

RE: OK

I was working all over Christmas.

Saturday was my first day off since Christmas Eve - with the exception of Christmas Day itself. I don't think the box office would have been open then.

 

What about those of us .....

..... who want to go but can't always plan weeks ahead ...... it's madness when yuo can't actually buy a ticket two days before game .....especially at the box office of the team you want to watch ...... when they are playing at home ...... would you run a business like that??????????

 

RE: What about those of us .....

I agree it does not make sense, but who says that it was Barnsley's fault?

Chesterfield may have made the rules on this one?

 

and then announced at half time that they are still on sale

 

the fault lies solely at the feet of barnsley football club

This isn't the first time that tickets have been taken off sale early because they claim they have to send the tickets back. Chesterfield is a short drive away it would'nt have taken long for them to organise a courier to drive them to chesterfield at 3 oclock or even at two oclock.

 

If I remember right last season it was an all ticket game but at the ground you could pay on the gate,maybe they wait to see how many returned tickets they get so see if is worth their while opening a pay on the gate turnstile,at the end of the day when was the last time a football club actually gave a thought about it's customers, it's nothing new.

 

precisly Farnham. That is why I was talking to a group outside the box office

Who were very annoyed because as they said, they don't live in Barnsley so the only time they could get to buy tickets was at games.</p>

Fair enough they could have bought them on boxing day (if they were there) but the queue on boxing day was VERY long and they probably made the same decision that I did with walsall tickets and that was to get them yesterday instead.</p>

If the club is insterested in public relations then they really need to issue a full apology to their customers along with a proper reason for what happened. Why didn't Rob Knowles put it o nthe website that tickets wouldn't be available? Why was it announced that they would be available?</p>



I find it very coincidental that tickets for yesterdays game werent available from the box office either. As soon as I got in the (longish) queue I said that they will have taken both sets off tickets off sale to shorten the queue. </p>

 

I'll pick this one up cos it makes my blood boil

It wouldn't happen at any other sort of event and the box office folk and the people running our football club generally make themselves seem like total incompetents at the very least. I actually am completely convinced that they don't give a toss.
I could only make the decision to go to the Chesterfield game on Friday. No problems cos I knew I could pick up the five tickets I needed on Saturday. The tickets were advertised as being on sale during normal box office hours both in match day programmes and in the Chron on Friday. As I knew there had been a queue on Boxing day I set off early on my 100 mile trip so as to get the tickets before going for pre-match entertainment. Arrived at the box office at 3 minutes past 12 and was told that tickets had been sent back to Chesterfield (at 12 o'clock ! - well thanks very much for being so helpful cos I know that the tickets were still there but then rules is rules!).
This baffling decision to stop selling tickets to fans who wanted them was apparently on Chesterfield's insistence (I simply don't believe that - it was for the box office's convenience). However, if that was the case there was then no reason for the totally off hand and cheeky way in which the girl in the office dealt with me. I asked if entrance would be available on the gate and she expressed amazement that the box office should have this type of information and suggested that I rang Chesterfield to find out (for the record I did but of course got no answer and I'll have to set of from up here on Monday before there might be anyone in at Saltergate - just no info available).
The girl then went on to have a go at me by saying "Well they've been on sale for three weeks so you've had plenty of time". If she'd been working for me she'd get sacked for treating a customer like that but then I've come to expect that sort of stuff at Oakwell.
I only ask myself - Why did I buy tickets for the Walsall match???

 

ring the club and complain

As i'm sure many more people will be doing or phone Football heaven. It is the only way to get our 'community club' to listen i'm afraid.</p>