Dining out - your right to complain

Can't remember who it was, but I'm sure someone posted some guidelines on how/when you should complain when the service/food is unreasonable when eating out. Can anyone help??

 

I ate out yesterday' ordered a nice very rare Sirloin . Rare enough to make the veg & chips go red Mmmm...

But they fetched a piece of boot leather . So i politely asked for it to be changed ' as you do and you know what? they did . That's the secret be polite .... (Y) ....

Or you could always threaten the chef that you're more than willing to slice his balls of with his own well sharpened knife' if he don't rectify the order I've also been told that works aswell ....

Hope this might help cazi.... (jadore) ....

 

Just ask to speak to the manager and make your complaint. Most restaurants will do their utmost to make you happy as word of mouth advertising is extremely important to them.

 

I take it you made it to the promotion anniversary dinner then? nt

 

if you complain...........

in the middle of the meal don't eat anything else-read Orwell's Down and Out in Paris and London for why!</p>

otherwise wait til the end and reasonably ask for some sort of reduction in the bill</p>

 

You have a right to complain at any stage..

... depending on the nature of the complaint.</p>

I once complained about two dinners within minutes of them being served, because the fish was still chilled in the middle. On another occasion Isent one meal back hardly touched and complained about the quality. In the first instance I got two new hot meals, and in the second I was deducted the cost of the meal from the bill.</p>

Although I have no proof to hand, I believe that if you don't get satisfaction on a complaintyou may be within your rights to reduce a restaurant bill by ANY amount you wish, provided you give a good reason. For example - &quot;I know the bill is &pound;59.50 for all the meals, but the chicken leg was awful and we told you so. I am therefore reducing the bill to what I think it should be - i.e. &pound;52.50, as I have knocked off &pound;7 for the chicken dinner.&quot;</p>

Depending on the place, you could get anything from quiet acceptance to a fat lip It's always better to concentrate on issues that are close to the venue's heart, like their reputation and whether you are regular customers etc. Most polite approaches will get a positive result. The ones that don't are the places to shun in future.</p>

These days I seem to have more complaints about the diners than the dinners. Could do with my own personal table away from all the bad mannered ***** that seem to want to eat out.</p>

 

Some years ago ,in a restaurant in Leeds,a bloke on the next table to us returned from the toilet with a turd on his plate and gave it to the restaurant manager saying 'my compliments to the chef ' ,the restaurant was a michelin starred restaurant at the time....its shut now

 

here it is

only complain after you have had your food. Semen and dingleberries will make their way into your food otherwise

 

working as a waiter myself, i'll say this if you are going to complain do it politly and at a time when your waiters not already running round like a mad hatter, as then they will have time to listen to your complaint and do something about it, someone shouting me over from the other side of the restraunt and having a go at me about there food, (which by the way please remember your waiter didn't prepare, its not there fault its cold ect...) while i'm already run of my feet doesn't exactly make me want to put it right. i would advise you to ask politley to have a word with the manager and let your waiter get on with everything else they have to do.

P.S Those of you with children there is nothing more annoying in a family restaurant than when you constantly sned your kids up to us asking for things, let us come to you.

 

do you think you are maybe in the wrong job?! doesn't sound like you are too keen on it!

thought you were given tips for dealing with all that kind of stuff?