Just cancelled House & Car Insurance with them After they put everything up 25%. When we challenged it saying we'd made no claims, they blamed us living in a flood area - we live on top of the biggest hill in Sheffield! Last year it was cheaper to cancel & take out a new policy than to be a loyal customer - this year I'd had enough. Saved £300 by looking on moneysupermarket.com
but to add to that I was informed this morning that S73 post code is now classed as high risk. I live up a fairly steephill, wich means the water level would have to raise at least 70ft
Ditto, never had a problem, paid out on 2 claims and their home response insurance brilliant. So like you can't knock em.
If you have a genuine problem you can complain to the Financial Services Authority Costs the insurance company about £350 just to respond.