ey up, i'm back!, does anyone side with my arguement with jet2

Discussion in 'Bulletin Board ARCHIVE' started by ryhilltyke, Oct 24, 2009.

  1. ryhilltyke

    ryhilltyke Well-Known Member

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    when we arrived at the check in desk at leeds bradford, the girl refused my wifes boarding pass.
    i asked what the problem is and she said my wife need a name change.
    my wife is called maria michelle,which is what's on her passport, but only uses michelle and that's the name i printed onto her boarding pass. she has travelled all over europe and egypt with numerous travel companies with no problem whatsoever.
    i had to pay £55 pounds to change from michelle to maria on her boarding pass. they wouldn't back down, no payment no flight.
    i think they are being pedantic and i'm looking for the money refunded, do i have a case?
     
    ryhilltyke, Oct 24, 2009
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  2. jak

    jakethedog Member

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    not sure mate but i think all tickets etc have to have the names on them as printed on your passport, still a bit petty, £55 kin ell.
     
    jakethedog, Oct 24, 2009
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  3. Sco

    Scott Well-Known Member

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    Sorry to say but I wouldn't have thought so if her name's Maria and you put Michelle on the boarding pass, regardless if she's got away with it in the past?
     
    Scott, Oct 24, 2009
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  4. ryhilltyke

    ryhilltyke Well-Known Member

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    my point is she's maria michelle, and michelle is on her passport nt
     
    ryhilltyke, Oct 24, 2009
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  5. ryhilltyke

    ryhilltyke Well-Known Member

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    double post

    .
     
    ryhilltyke, Oct 24, 2009
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  6. jak

    jakethedog Member

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    think you needed to book under Maria Michelle, ie give full name as it appears on your passports
     
    jakethedog, Oct 24, 2009
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  7. Farnham_Red

    Farnham_Red Administrator Staff Member Admin

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    It needs to be the first name on the passport

    Sorry but Jet2 is right -even if you have managed to fly with that name in the past you are not technically correct

    £55 seems a bit steep though
     
    Farnham_Red, Oct 24, 2009
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  8. ryhilltyke

    ryhilltyke Well-Known Member

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    could be worse farnham it would have been £110 with ryanair nt
     
    ryhilltyke, Oct 24, 2009
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  9. MexboroughTyke

    MexboroughTyke Well-Known Member

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    You said the opposite in your first post.

    £55 seems a bit harsh though.
     
    MexboroughTyke, Oct 24, 2009
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  10. Mos

    MossMan Active Member

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    Was that with the online checkin?

    If it wasn't I think you might have got away with that if you'd checked in online, because you have to give the passport number also.
     
    MossMan, Oct 24, 2009
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  11. act

    acton_red Active Member

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    All the online check in sites are very specific

    Provide the name exactly as it appear on the passport. Same with online shopping and credit cards

    So sorry they are correct. Though they are just using it to make money
     
    acton_red, Oct 24, 2009
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  12. Amos

    Amos New Member

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    Can see where your coming from, but check in staff have to follow procedures re people and bags on board a plane to the letter. Many people have been killed as a result of this not being done in the past, but I doubt your missus wanted to put a bomb on board.</p>

    It's just one of them pains in the arse things we have to put up with. Like fecking insurance companies.
    </p>
     
    Amos, Oct 24, 2009
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  13. Xer

    Xerxes Well-Known Member

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    It is time they changed all applications from just first name to All forenames. Several people of my acquaintance are known by their second Christian name rather than the first.
     
    Xerxes, Oct 24, 2009
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